Windows Mahjong will not open

Open window to Mahjong in Windows 8, then go to charms to see "show available tiles" in game options.

I am having the problem that Microsoft mahjong just closes when I open it. I am using windows 8 phone.

There is an App for Microsoft Mahjong on my laptop, running Windows 8. Every time I open the app is get this message:

There was a problem downloading game data for Microsoft Mahjong. Please check the Microsoft Mahjong FAQ at and refer to error code 404019.

The game still seems to be playing fine..

Thanks for your effort so far.

MMicrosoft Mahjong just shuts down every time I try to open it. This has been happening all day. I am using an Asus Vivotab with Windows 8.1.

Hello PleasantLeek92,

Thank you for posting on the Xbox forums. We understand that Mahjong for Windows 10 is not able to open. Does this issue occur with any other games? What is the error code that appears when the game fails to open? We recommend making sure that

Windows 10 is up to date. Also, the
Microsoft Casual Games Community website contains an FAQ that provides solutions for error codes. Be sure to let us know the results PleasantLeek92!