Windows Game Bar Video Has No Sound - Audio Capturing was set to "All"

Hi there! This is Virginia O.

I understand that you are experiencing issues with gamebar.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check audio recording settings by pressing Windows + G to open the Xbox Game Bar. Click on the Settings (gear icon) and go to Capturing.

Under Audio to record, select All to ensure game audio is included.

And then verify Windows sound settings. To do this, go to Settings > System > Sound. Ensure your default playback device is correctly set like speakers or headset. Check that Windows audio enhancements are disabled.

Next is to enable audio capture in Windows Settings. Open Windows Settings and go to Gaming > Captures. Make sure Record audio when I record a game is turned ON.

Then update audio drivers. Do this by opening Device Manager and go to Sound, video, and game controllers. Right-click your audio device and select Update driver.

After that is to clear Xbox Game Bar cache and then restart. Hold the power button for 10 seconds, unplug your PC for a few minutes, then restart.

Thank you for your cooperation.

Hi. My name is Brilliant and I am happy to assist you today.

Kindly visit the following link for troubleshooting tips on the issue you're faced with: https://support.xbox.com/help/games-apps/game-setup-and-play/troubleshoot-game-bar-windows

I hope this helps resolve your query.

No error message pops out, I can record videos but this videos havent got sound.I changed the video resolution from 720p to 1080p in the capture settings. In the audio setting ı tried all speaker audio settings but result is same. My videos haven't got games or my sound.

There are no Video or Sound capture devices available on your laptop.

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Sound Capture Devices

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Video Capture Devices

Number of Devices: 0

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You might have disabled them in Windows -> Settings -> Privacy or uninstalled their drivers.

The Registry keys look like something from a virtual video capture device, as e.g. audio/video cable, OBS or similar. Nothing, however, is shown in the diagnostics file, so the device was removed without Registry being cleared.

Found this:

1. Update firmwares for TV, XB1S & Sound bar.
   
2. XB1S HDMI OUT (to TV) goes to Sound bar HDMI IN. (DOES NOT GO TO TV)
   
3. Sound bar HDMI ARC OUT goes to TV HDMI ARC.
   
4. TV AUDIO set to PCM. TV VIDEO set to ARC.
   
5. Sound bar audio set to HDMI IN. (NOT HDMI ARC)
   
6. XB1S Video set to 4K UHD.
   
7. XB1S Audio set to ATMOS.
   

*Most importantly, XB1S HDMI OUT (to TV) DOES NOT GO TO TV, BUT GOES TO Sound bar IN! XB1S HDMI IN Should NOT BE USED!