Windows app: Xbox Game Bar Spotify Issue

Sounds like an app bug. Have you tried re installing Game Bar?

-- https://www.microsoft.com/en-us/p/xbox-game-bar/9nzkpstsnw4p?activetab=pivot:overviewtab --

Hello Johnathan Reynolds1,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Please ensure that your computer is completely updated, including all optional updates, and then restart your computer. Additionally, please make sure that the Xbox App and Xbox Game Bar app are updated on your PC. To do this, please launch the Microsoft Store on your computer and then select the Library icon in the bottom left. In the Library page, please select Get updates and then Update all after all of the updates have been pulled. If either app needs an update, please try to link Spotify again after the update is complete.

We also recommend that you sign out of the Xbox Game Bar and back in to see if a reauthentication of your account fixes the issue. To do this, please launch the Xbox Game Bar by pressing the Win + G keys. Next, open the Settings cog in the top overlay ribbon and select Accounts. Under the Xbox Network tab, select Sign out. Next, sign back in and see if the issue persists.

Regarding linking your Spotify account, please follow these steps to ensure that it is done correctly. Launch the Xbox Game Bar by pressing the Win + G keys. Next, open the Settings cog in the top overlay ribbon and select Accounts. Next to the Spotify icon, select Sign in and sign in with your Spotify credentials. If you have Spotify through a service, then you’ll have to sign in through that provider. For example, I have Spotify through the Hulu + Spotify student bundle - but since I have my Spotify linked to my Facebook account I had to select “Continue with Facebook” and sign in that way.

After you sign in through your correct provider, then Spotify should be successfully linked to your account, and you’ll be able to pin the Spotify widget to the Xbox Game Bar overlay.

If you are still experiencing this issue after following the suggestions above, then we recommend that you repair/reset the Xbox Game Bar. You can do this by going to Settings > Apps > Apps & features and then searching for Xbox Game Bar in the search bar. From here, click the Advanced options button on the Xbox Game Bar tile and then select Repair and Reset. After that is completed, please try to link your Spotify again.

You can also try reinstalling the Gaming Services package. To do this, please follow the steps below.

Reinstall the Gaming Services Package

1. Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).
   
2. On the Windows PowerShell Administrator screen, type the following command, and then press Enter:
   
   1. Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers
      
3. Restart your computer and see if the problem is resolved.
   

We look forward to your response. Kindly let us know if these suggestions help by selecting “Yes” or “No” next to “Was this response helpful?”. If this response answered your question, please select it as the “Answer”. Additionally, if there is any misunderstanding or clarification needed, please reply to this response.

Sincerely,

XBF – Evie

Xbox Customer Success Manager

Microsoft Community

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

There are a few potential solutions for this issue:

Make sure you and your friends are all using the same version of the Xbox Game Bar app.

Try resetting the Xbox Game Bar app by going to the Windows Settings > Apps > Xbox Game Bar > Advanced Options > Reset.

Check your privacy settings on Xbox Game Bar by going to the Windows Settings > Privacy > Xbox Game Bar > Make sure "Allow invites and game invites from Xbox Game Bar" is turned on.

Try disabling the Xbox Game Bar app and then re-enabling it.,

If none of the above solutions work, try uninstalling and reinstalling the Xbox Game Bar app.

Press the Windows key + I to open the Windows Settings app.

Click on "Apps."

Scroll down and find "Xbox Game Bar."

Click on "Xbox Game Bar" and then click on "Advanced options."

Under "App settings," you'll see an option to "Pause" or "Uninstall" the app. Click on "Pause" and wait for the process to complete.

After disabling the app, you can re-enable it by going back to the "Advanced options" and clicking on "Resume" instead of "Pause"

Alternatively, you can try uninstalling the Xbox Game Bar app and then reinstalling it by following these steps:

Press the Windows key + I to open the Windows Settings app.

Click on "Apps."

Scroll down and find "Xbox Game Bar."

Click on "Xbox Game Bar" and then click on "Uninstall."

Confirm the action by clicking on "Uninstall" again.

After uninstalling the app, you can reinstall it from the Microsoft Store.

You can also try to use the Steam in-game overlay instead of Xbox Game Bar.

You can enable or disable the Steam overlay by going to Steam Settings > In-Game > Enable the Steam Overlay while in-game.

It may be a bug or an issue with the Xbox Game Bar app, so it's worth trying different solutions to see if one of them resolves the issue.

Is it always on the same song or is it different songs each time it happens? can you please try to replicate the issue on Windows this will tell us if it is a Spotify issue ( If it happens on both the console and Windows ) or if it only happens on the Xbox
ap then it is an Xbox app issue.

Hello there!

Regarding your issue, I suggest that you try the troubleshooting steps provided on the links below in order to resolve it:

Troubleshoot Xbox Game Bar on Windows 10 | Xbox Support

Customize Xbox Game Bar on Windows 10 devices | Xbox Support