Windows 8/8.1 Xbox

Upgraded Windows 8 to Windows 8.1 via the Store when it became available and it appears the problems I was having with these card games have been resolved although, in Windows 8 there was never any real problem; it was confined to the preview of 8.1

Once it's updated, the only way to get it is to have a Windows 8.1 machine. It has to be 8.1 specifically, not 8, as 8's store has been shut down.

Hello Kyle Singh

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Regards



Microsoft Community Moderator

Hello Kyle Singh

Thank you for posting in Microsoft Community.

I understand that you have an issue signing in to your Xbox account wherein you encountered an error code "0xc00d1126" it says " 'You don't have internet connection". Let’s work together in finding the best resolution to this issue.

For me to better understand the issue, I’d like to ask a few questions:

• Is there any third-party antivirus installed to the computer?
  
• What are the steps you have taken so far to fix the issue?
  

I made research and I found some methods on how to correct the error code that you encountered. You may follow the steps below.

Method A. Power Cycle our Xbox App Device

• Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.
  
• Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.
  

Method B. Go to the My Games & Apps- Choose manage app- scroll down and save the date then delete what listed there

Method C. Find the My Games and & App- Choose manage the app- select uninstall- Reinstall the App from the Xbox Store

Let us know the result and we will get back to you as soon as we can.

We look forward to your response.

Regards,



Microsoft Community Moderator

Windows 8.1 Does Not Have That Feature I Was Told By Xbox Support You Will Have To Use Windows 8 Or Do It Online On Windows 7 Or Below