Windows 11 Xbox App Issues

tgwdman · Mar 19, 2023

When trying to download any PC Games Pass Game via the Xbox App on a Windows 11 PC in the queue the games never gets pass 0% downloading. Tried all the resets and uninstalling reinstalling the gaming service without any luck. I know this may be an old topic however none of the things I seen on the internet to try and resolve this issue seems to work. Is this just a Windows 11 issue, if so I will downgrade to version 10.

:)

Keir Guild

Hi Georges,

Thanks for trying to help.

I am on Windows 11 and everything is up to date, both windows, the Xbox App and all the games.

I have verified and repaired all games. I have deleted and reinstalled the Xbox App. I have downloaded a windows 11 iso file and performed an inline install (I.e a complete reinstall of windows 11 but keeping apps and files). None of it has resolved this issue

JosefLBohorquez

Hi, if you're experiencing this problem only with Windows 11, right now the best option for you is go back to 10

Please report this problem appropriately to microsoft using this article
https://support.microsoft.com/en-us/windows/sen...

Don't forget to be as detailed as possible and include your setup (Processor, RAM, graphics card, ethernet / wifi adapter, etc)
Hopefully a fix is going to be released

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this MRIDULL

If you reinstalled windows recently, please double check if everything is up to date one more time:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

If everything is up to date now, may I know if you already tried everything from this article?
https://support.xbox.com/en-US/help/games-apps/...

And, just to double check. Are you using an insider build or did you joined to the windows gaming program in the insider hub app?

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Unfortunately this problem has been occurring for several days, and many users have been complaining about this problem, unfortunately it can only be repaired directly on the servers, and we are waiting for Microsoft to fix it. No procedure performed at your residence will be effective in this case.

Mridull

I have tried everything possible and even tried port forwarding as suggested by one of the the microsoft support staff. Nothing is working but when I installed windows 10, It was working

Windows 11 Xbox App Issues