Windows 11 unable to connect to Xbox One wireless display

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)





Thank you for understanding.

Hello PabstGoldMedal,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well.

It seems that you are having issues connecting your PC to Xbox one. Let me see how I can assist you with this concern.

However, in your isolated case, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

• Xbox app and Gaming services version?
  
• Device specs, make and model?
  
• Current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
  

So far, based on the information you've provided, you can try the options listed below and let us know whether the problem has been fixed.

Connect your Xbox with a Windows PC instead of a router

Connect your Xbox with a Windows PC instead of a router | Xbox Support

In Place Upgrade

• Visit the Windows 11 download website Download Windows 11 (microsoft.com)
  
• Download Windows 11 Disk Image(ISO) (multi-edition ISO)
  
• Once the ISO has finished downloading, kindly select it with the right click, select Mount, and then select Setup.exe.
  
• Click Next in the Install Windows 11 dialog box.
  
• A licensing agreement will be displayed when setup checks your computer. In the license terms dialog, click Accept.
  
• Wait for the setup program to check the free space that is available.
  
• Make sure the box next to Keep personal files and apps is checked on the Ready to install page.
  
• Click install
  
• Restart will be experienced a few time then it will lead you to the lock screen wherein you can sign in
  

Check this guide created by Lester BernardReyes

How to run In-place upgrade in Windows 11 - Microsoft Community

We eagerly await your response. Please send us a message if there are any questions about our description or if there are any misunderstandings.

Hi AnAceCase,

We appreciate you for bringing this up to Xbox Community Forum.

We understand that you are having an issue connecting your Xbox One to your PC on Windows 11. As per description, when you attempt to use Xbox One as wireless display to stream on Windows 11 22H2 on Laptop, it will flash black and will not connect. Let us check on this together and sort this out. We will assist you with your concern.

Here are methods we can follow that could possibly fix the issue.

Method 1: Run the SFC /SCANNOW command

1. Open a new Windows Terminal as an Administrator (Press Windows+X and Select Windows Terminal Admin).
   
2. Select the Command Prompt or PowerShell profile from the down arrow chevron menu.
   
3. Type sfc /scannow command, and press enter.
   
4. Wait for the scan to complete.
   
5. If there's no errors, you can close the console now.
   
6. If it doesn't help, do a Component Store repair with this command:
   
7. " dism /Online /Cleanup-Image /RestoreHealth "
   
8. Restart the computer and run sfc /scannow again.
   

Method 2: Clean Boot:

1.Click "Start" and search: msconfig > select "System Configuration";
2.Click "Services" on System Configuration > click and select "Hide all Microsoft services" > click "Disable all";
3.Click "Startup" on System Configuration > click "Open Task Manager";
4.Select each startup item on Startup and click "Disable" > close "Task Manager";
5.Click "OK" on Startup tab of System Configuration > Restart PC.
By doing so, your computer will be able to work normally again, and you'll see that no CMD window pops up anymore.

Method 3: Create a test user:

Create a local user or administrator account in Windows (microsoft.com)

Also make sure that your Xbox Services are enabled.

Search for Run

On the Run Box, type in services.msc

Look for the Xbox Service and set each to automatic.

Right Click on the Xbox service, under the General tab look for startup type on the drop down select Automatic

Then Click on Start.

Here are some articles for you to check for some other fixes.

• Fix connections to wireless displays or docks in Windows (microsoft.com)
  
• Troubleshoot a wireless network connection | Xbox Support
  

We hope it worked out well for you. If not, please reply back to this forum to let us know. We will be glad to follow up and help you.



Have a great day ahead.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello AnAceCase,



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)



Thank you for your understanding.

Respectfully,



Xbox Forum Moderator

Microsoft Community

Hi,

Let's isolate your case by answering the following questions:

1. Is your Windows 10 PC connected to a wired or wireless network?

2. Have you tried connecting your Windows 10 PC to a different network?

To help resolve connectivity issues with the Xbox app on Windows 10, check out any of the links below and perform the solutions provided:

Xbox app NAT type on Windows 10 displays "Teredo is unable to qualify"

Xbox app server connectivity on Windows 10 is blocked

Looking forward to your response.