Windows 10 xbox Error 0x80072EFD

Hello @Parmenking!

When you see this error code 0x80072EFD it means that there’s a problem with your network connection. We recommend checking Error 0x80072EFD occurs when installing an Xbox Game Pass game on a Windows 10 device | Xbox Support page as it contains some solutions.

Hello,

The error code 0x80072efd usually occurs if there is some problem with the internet Connection

You could see some about the issue here : https://answers.microsoft.com/en-us/insider/forum/all/error-code-0x80072efd-windows-10/49b39dc7-f56d-4fe1-8fab-2cffa916a15f

Hello there!

Regarding your issue, I recommend that you first try checking this link which contains some steps for the error code you are receiving Error 0x80072EFD occurs when installing an Xbox Game Pass game on a Windows 10 device | Xbox Support.

Please try also the steps on this link if the issue persists Fix problems signing in to the Xbox app (microsoft.com).

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps one at a time to resolve the issue.

Solution 1: Repair the Gaming Services app.

Please go to Settings > Apps > Apps Features. Select Xbox app, then click Advanced options. Click the repair button, do the same steps with the Gaming services app then try logging in to the app again and see if it works.

Solution 2: Uninstall and reinstall the Gaming Services App

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to login to the app and see if it works.

Solution 3:

Please open the PowerShell in admin mode and paste the following below:

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Hi,

There are several possible reasons why you are having this issue. One of which is an outdated version of Windows Store. To help you resolve this issue, we recommend that you follow the troubleshooting steps below:

Method 1: Check for available updates for the Windows Store app.

1. From the Start Menu, Open the Store app.
2. Click on your user image.
3. Form the displayed menu, click on the Download and updates to check for updates.

Method 2: Run the troubleshooter for Windows apps using this
link.

After running the troubleshooter for Windows app, check if still does the same thing.

If the issue persists, proceed to the next solution.

Method 3: Reset Windows Store Cache.

1. Press the Win+R keys to open the Run dialog.
2. Type WSReset.exe, and click/tap on OK.
   
   Note: The WS tool resets Windows Store without changing account settings or deleting installed apps.
3. The Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.

Kindly update us with the results, for us to further assist you.