Windows 10 xbox app Messages not working.

go to this site

https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps

Hi there!

Thank you for coming to the forums today, I'd be happy to help!

First, I suggest giving your PC a complete restart. Then run the app troubleshooter for Microsoft Store apps:

https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps

Also, try to see if you cannot send or retrieve messages on account.xbox.com or the mobile Xbox app. If they also are not working then the issue may be related to a temporary server issue transferring the data between clients.

Hi there!

Thanks for reaching out! I'm sorry to hear about the issue with the Xbox app and Messages not working. Corrupted
data may cause the app to not to work properly.



Here are two steps on how to isolate system issues:

Method 1erform a clean boot,
this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
link on
how to perform a clean boot.

Method 2:
Here is a
link
on how to download Apps Troubleshooter.



Have you tried to uninstall/re-install the Xbox App?



Here are steps below on how to uninstall and reinstall Xbox app:

1. Click Start, and then type Windows PowerShell on the search box.

2. Right-click, and then select Run as administrator.

3. Type the following command to uninstall Xbox app: Get-AppxPackage
*xboxapp*|
Remove-AppxPackage

4. Hit Enter.



Launch Windows Store and download Xbox App.



I hope this helps.
Let us
know the results

I can on receive messages on my phone only by using the beta app not the normal one and none of these seemed to fix it but thank you for helping.

Hi MSR dounut,

It seems that your Xbox app got corrupted that's why it doesn't show your messages. Let's try to troubleshoot your Xbox app by performing the following solutions below:

Solution 1: Run the Windows app troubleshooter to scan and repair your app. You may refer to this
link to run the troubleshooter.

Solution 2: Reset the Xbox app.

1. Press the Windows key, and then select the gear icon to access Settings.
2. Select Apps.
3. Under Apps & features, locate the Xbox app.
4. Click the Xbox app, and then click Advanced options.
5. Click Reset.

Solution 3: Reinstall the Xbox app.

1. Click Start, and then type Windows PowerShell in the search box.
2. Right-click, and then select Run as administrator.
3. Type the following command to uninstall the Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage
4. Hit Enter.
5. Restart your computer.
6. After restarting your computer, go to the Windows PowerShell as administrator again and then type the following command to install the apps back to your computer:
   Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
7. Hit Enter.

Do get back to us with the results. We'd be more than willing to provide you additional help.