windows 10 용 무선 어댑터 고장 (Mod Translation: Wireless adapter malfunction for Windows 10 )

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having issues with your Xbox One Wireless Controller Adapter for Windows 10! Can you give us a bit more details about the issue you are experiencing? Take a look at
this helpful support article:
Troubleshoot the Xbox Wireless Adapter for Windows.

Please provide us with a bit more information to determine how to best assist you!

Hello ziyiJiang,

Are you using Windows 10? If you are, Windows 10 should recognise the wireless adapter directly. Is the adapter the original one from Microsoft or a third party one?

In case is the official one, follow the instructions described in this url : https://beta.support.xbox.com/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc

In case it doesn't work, maybe the adapter is malfunctioning. You should take it to the shop and get it changed for a working one.

Hi MikeLucasIsCool! My name is Ricardo an independent advisor ready to help you with this situation!

Have an Xbox Wireless Adapter for Windows 10? Find out how to set it up on any Windows 10/11 device. If you have an Xbox Wireless Adapter for Windows, we can also show you how to set it up on any Windows 10/11, Windows 8.1, or Windows 7 tablet, laptop, or desktop PC.

Here’s a compatibility chart for the adapter you may have:

Xbox Wireless Adapter for Windows 10

Windows 10/11 only

Xbox Wireless Adapter for Windows

Windows 11, 10, 8.1, 7

https://support.xbox.com/en-US/help/hardware-ne...

Thanks for your answer, would like it to wireless but I can handle it

Does all xbox one controller have an usb C port to be connected or some are wireless only ? (Sorry about all these questions but never had an xbox one controller between my hand)

And I found 2 link on microsoft website about wireless connexion here they are, but in french (i'm on phone can't find them in English) but here's the translation of interesting parts :

https://support.xbox.com/fr-BE/xbox-on-windows/accessories/xbox-wireless-adapter-for-windows-compatibility

"The wireless adaptator for windows 10 has been made to be used on windows 10 only. The old wireless adaptator xbox for windows works on device running windows 10, windows 8.1 and windows 7. "

That's where I heard about the "old adaptator"

And I just found this link :

https://support.xbox.com/fr-FR/xbox-on-windows/accessories/xbox-one-wireless-controller-differences-on-windows-operating-systems

This is line 1, 2 and 3 of the table :

"Fonctionality : usb wired connexion : works on windows 10 and windows 7/8.1

Fonctionality : connexion via wireless usb adaptator for windows : works on windows 10 and windows 7/8.1

Fonctionality : connexion via wireless usb adaptator for windows 10 : works on windows 10, doesn't work on windows 7."

So seems like there is 2 wireless adaptator and one of them seems to work on windows 7 but they don't precise if it's for xbow one or 360...sigh now you understand why i'm so lost, 3 versions of the controller, 2 different adaptator, many software update...I
know the best is to switch to W10 but I never had a single problem on w7 and would like to keep it as long as possible.

Thanks again !

Hey ,

Thank you for letting us know that as well. Can you let us know if you are using Windows 10 and a Windows 10 wireless adapter as well?

Thank you!

Yes, I am on windows 10 and using the original model of the Xbox One Windows 10 wireless adapter (the fat one).