Windows 10 Microsoft and xbox will not download forza horizon 4- error code: 0x803F8001

Discus and support Windows 10 Microsoft and xbox will not download forza horizon 4- error code: 0x803F8001 in XBoX on Windows to solve the problem; I bought Forza horizon 4 on this account on December 17, 2019. I was able to play it until July of 2020. I got new upgrades for my gaming PC, so I have... Discussion in 'XBoX on Windows' started by Moon0799, Sep 23, 2020.

  1. Moon0799
    Moon0799 Guest

    Windows 10 Microsoft and xbox will not download forza horizon 4- error code: 0x803F8001


    I bought Forza horizon 4 on this account on December 17, 2019. I was able to play it until July of 2020. I got new upgrades for my gaming PC, so I have a new motherboard, and that's when it stopped working. Microsoft says "You own this" but when I tried
    to install the game again, it gives me an error code:

    0x803F8001

    Ever since then, I have been looking up different ways to download Forza horizon 4 standard edition again. Restart PC? Did that. Completely new windows and windows key on a clean install? Did that. Went through PowerShell admin and pasted a bunch of code
    to try to reset the windows store and reformat the apps? Did that. Got xbox game pass just to play this one game? Did that. Tried to download through Microsoft store AND xbox beta app on PC? Did that. Took down cloud security in viruses & protection? Did that.
    It doesn't want to install.

    I installed another app to see if it's just my account or something, but all other apps using game pass or free apps without game pass are able to be installed. F1 2019 installed beautifully with game pass. I never played it, as I only have game pass to
    play Forza and I thought that would solve the problem, but it doesn't.


    Windows 10 Microsoft and xbox will not download forza horizon 4- error code: 0x803F8001 [​IMG]

    Windows 10 Microsoft and xbox will not download forza horizon 4- error code: 0x803F8001 [​IMG]


    Clicking the "Find help for this" hyperlink shows me this:


    Windows 10 Microsoft and xbox will not download forza horizon 4- error code: 0x803F8001 [​IMG]


    So that's not helpful either.

    I don't know what to do now. I own the game, I have game pass, I've tried everything people have been saying online, but nothing seems to work. I even messaged Microsoft through email and they DID NOT respond. That was a couple months ago. I thought by buying
    the game pass, I'd be able to play a game that I've already payed for, but I still can't. I only played Forza. That was my favorite game. And now I can't play the game that I built my PC for anymore. What's the use?

    :)
     
    Moon0799, Sep 23, 2020
    #1
  2. XBF Ezra G Win User

    Forza Horizon 4 nie chce sie włączyć wyskakuje błąd[Forza Horizon 4 won't turn on, an error pops up]

    Hello ClisaT,

    Thank you for your post. I understand you are experiencing an issue with your Xbox One failing to launch Forza Horizon 4 and producing error code 0x803F8001. To troubleshoot this, please visit this page:

    Error 0x803F8001
    .

    I hope this helps.
  3. XBF Ezra G Win User

    forza horizon 4

    Hello ДімаКурик,

    Thank you for your post. I understand you are experiencing an issue with your Xbox One producing error code 0x803F8001 when attempting to launch Forza Horizon 4. To troubleshoot this issue, please check out the following
    article:
    Error 0x803F8001 - Xbox
    .

    I hope this helps.
  4. Bidoof370 Win User

    Downloading Fh5

    Hello Bidoof, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    I'm sorry to hear you're experiencing this inconvenience while trying to download Forza Horizon on your PC. Let's try to sort this out.

    However. Before that, I appreciate it if you can provide the following information:

    What's the error code you're getting?
    Is the same happening when you try to download other games?
    Are you using Windows 10 or Windows 11?
    What procedures you tried to fix this so far?
    So I get the code 0x80070002 on the xbox app, and on the Microsoft store I only get "There's a problem on our end".

    The only games I own on Microsofts platform is Forza Horizon 5 and Forza Horizon 4. And all the times I tried to download both Forza Horizon 5 and 4.
    I am currently using Windows 11 but this problem happened on my old pc as well and that pc used Windows 10. Now I could sometimes download both Fh5 and Fh4 on my old pc but not on my new one!

    I haven't tried any fix yet because I don't know any fixes
  5. XBF Amber M Win User

    Aplikacja Forza Horizon 4 nie jest obecnie dostępna na Twoim koncie. Dołączamy kod błędu, gdyby był Ci potrzebny: 0x803F8001.

    Hi Alan,

    Thanks for reaching out to us in forums for this issue. Based on the error code that you received, 0x803F8001, this happens when you try to enter a
    game and our system has issues checking the rights of ownership. It may have asked you if you own this game/app when you received it. Its possible that there could have been an Xbox Live service alert at that time that was causing the issue.

    If you are using a Windows 10 device (or Xbox One console) to play Forza Horizon 4, then you'll wish to take a look at our support article entitled Error
    0x803F8001 occurs when you launch an Xbox One game
    to assist you with troubleshooting the issue directly. We recommend that you attempt every solution for the best results.

    I hope that this helps you out! Please let us know the results.
  6. hungerchicken21jeff Win User

    xbox app Forza horizon 5

    Hello

    • I do have the latest Windows Updates.
    • There are no error codes that come up, the progress bar just flicks on and off.
    • I am able to download other games, it is just the Forza Horizon 5. I can even download Forza Horizon 4 with no trouble.
    Thanks
Thema:

Windows 10 Microsoft and xbox will not download forza horizon 4- error code: 0x803F8001

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