Windows 10 Microphone Quality Severely Degraded in Discord when in Game

Yankee127 · Nov 30, 2022

I have seen a couple other threads that are experiencing similar issues with no resolution. Within the past couple of weeks, I started having an issue where when I am in certain games (WZ2, Red Dead Redemption 2, God of War, etc) and I am also in a Discord chat, my microphone quality will plummet. Sometimes it will degrade and then just stop working all together. My friends say I sound like a robot and they can't understand a word I am saying. Interestingly enough, when I am in the menu on WZ 2 or if I pause Red Dead, the issue goes away. But when I go back into the game it starts up again. The highest I see my GPU getting is about 91% but it never peaks out. I have tried resetting voice and video settings in Discord, changing bit rates in Windows settings, and adjusting every Discord setting under the sun. I have a Logitech G Pro X Wireless headset. Specs for the computer are below

AMD Ryzen 5800x

3080ti

Any thoughts on how to fix this or why it just recently started happening? I feel like it started when I upgraded my Nvidia drivers for WZ 2. But even when I would roll back the driver I would still have the issue.

:)

JosefLBohorquez

Hi!
I’m going to keep that in mind if indeed this beta feature was the one causing the problem

Keep me posted if necessary
For now take care

Yankee127

Josef,

It looks like a Windows update happened around the time that this happened. Approximately 5 days before I first noticed it. I will see if I can replicate the issue in a third party app tomorrow. I only have the one headset to try. I do have a webcam with a mic that I can see if it replicates with. I will attempt the other options (A thru C) tomorrow as well.

Yankee127

Ok I think I found the issue. Since it was specific to my headset, I was poking around in Logitech G Hub for the issue. I noticed a feature I had never seen before under my mic settings. Next to the Blue vo!ce settings, there was a tab for Nvidia. One feature is in that tab called "Nvidia Broadcast" and it states that it is in beta. No idea what that feature does. Disabled it and I have yet to run into the issue. Logically, this makes some sense since I was experiencing issues while in games and when it was not paused. If I don't respond again then assume it is fixed!

JosefLBohorquez

Hi Yankee
Just to confirm, your microphone driver is up to date. Right?
If that’s the case, did you tried (and if available) installing a previous driver for your microphone?

If yes (or if you’re not able to do it) in situations like this the best option is report the problem to both Logitech and Discord

https://support.discord.com/hc/en-us/requests/new
https://support.logi.com/hc/en-us/

Probably the Discord dedicated app is using more resources unexpectedly when you use this Blue microphone

Yankee127

Josef,

One of the first things I have tried is using my webcam mic instead. I have not been able to replicate the issue. It appears to be something with the mic on my Logitech headset. I noticed that someone else had a similar issue with their Blue! yeti mic. This headset has a Blue! microphone as well. What would you recommend? Also, I can not replicate the issue when using the browser version of discord.

Windows 10 Microphone Quality Severely Degraded in Discord when in Game