Windows 10 Mahjong - Statistics will not reset

Discus and support Windows 10 Mahjong - Statistics will not reset in XBoX Games and Apps to solve the problem; No matter what I do, the stats in Mahjong (Win 10) will not reset. I get a message saying they have been reset but nothing changes. I've tried... Discussion in 'XBoX Games and Apps' started by IJG3145, Jul 16, 2016.

  1. IJG3145
    IJG3145 Guest

    Windows 10 Mahjong - Statistics will not reset


    No matter what I do, the stats in Mahjong (Win 10) will not reset. I get a message saying they have been reset but nothing changes. I've tried uninstalling to no avail.

    :)
     
    IJG3145, Jul 16, 2016
    #1
  2. RESET STATISTICS

    How do I reset my Statistics in the Microsoft Solitaire Collection for Windows 10?
     
    VICTOR SYMONDS, Jul 16, 2016
    #2
  3. Reset solitaire collection statistic

    I still don't have an answer on how to reset the solitaire statistics on Windows 10. Help!
     
    HomemadeColt3, Jul 16, 2016
    #3
  4. Ackis
    Ackis Guest

    Windows 10 Mahjong - Statistics will not reset

    Ackis, Jul 17, 2016
    #4
  5. Ackis
    Ackis Guest
    Oh another solution - make sure you're not running the program and then go to:

    C:\users\YourUserName\AppData\Local\Packages\

    Look for the Microsoft.MicrosoftMahjong folder and rename it/move it. Re-run the program and see what happens.
     
    Ackis, Nov 2, 2018
    #5
  6. Ackis Win User

    Windows 10 Mahjong - Statistics will not reset

  7. Ackis Win User

    Windows 10 Mahjong - Statistics will not reset

    Oh another solution - make sure you're not running the program and then go to:

    C:\users\YourUserName\AppData\Local\Packages\

    Look for the Microsoft.MicrosoftMahjong folder and rename it/move it. Re-run the program and see what happens.
  8. Ian Mosley Win User

    Unable to reset Mahjong Statistics

    [​IMG]

    Thanks for the screenshot, which version of the game are you playing and what platform are you playing on?

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    I'm running v 3.5.21710 on PC / Windows 10 v1703 (Build 15063.332)
  9. Ian Mosley Win User

    Unable to reset Mahjong Statistics

    [​IMG]

    Thanks for the screenshot, which version of the game are you playing and what platform are you playing on?

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    I'm running v 3.5.21710 on PC / Windows 10 v1703 (Build 15063.332)
  10. Ian Mosley Win User

    Unable to reset Mahjong Statistics

    Hey there TannishPage89,

    Can you share a screenshot of the description with us? We just checked in the Windows Store and weren't seeing this in the description or seeing an option in the game either.

    Thanks!

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    [​IMG]
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Windows 10 Mahjong - Statistics will not reset

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