Windows 10 code from Quantum Break pre order not received

I Pre-Ordered Quantum Break on April 4, 2016 and I have not yet received the codes for Alan Wake, DLC, American Nightmare, or the Windows 10 version of Quantum Break. I would like to receive these codes soon. Thank You.

hi i have not received my windows 10 code for quantum break....i pre ordered the digital copy on xbox one store?

Hey there dr3wzy1

Just to clarify, when did you purchase Quantum Break? If you just purchased Quantum Break recently, it will take up to 10 days for you to receive your code. Also, if you recently purchased Quantum Break, you will only receive a code for Alan Wake. The Windows
10 version of Quantum Break and American Nightmare were only offered with the pre-order of Quantum Break.

If it has been past 10 days, be sure to let us know so that we can look into this further. Thanks!

Hey there Gurriss,

The disc version of the game is not eligible to receive Quantum Break on Windows 10, as that specific promotion is for digital pre-orders only. For specific information, please check out the
Quantum Break on Windows 10 FAQ. Below is the relevant information:

Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM
Pacific Time. Windows 10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59
PM Pacific Time.) For Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.

Hey Sibdrasil!

Just a heads up, we are looking into an issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Just wanted to clarify with you on the details of the promotion, since you mentioned you purchased Quantum Break on the release date, you will not be eligible for Quantum Break on Windows 10 as that was for users that pre-ordered before the release.

Thank you for your patience.