Windows 10 cannot download and install Forza Horizon 5

Jason_atsv · Apr 27, 2023

As the title suggests, I cannot install Forza Horizon 5 Standard Edition via the Microsoft Store. The title refuses to download. I've searched support sites, I've followed every suggested fix. I've reinstalled the Store. I've changed download directories. I've cleared caches, etc. Nothing works.

My question is, how do I ALTERNATIVELY download my game, without the store? Or is it a wasted $60 at this point?

:)

Rostom L

That’s odd. The error message suggests that there is not enough space on your drive.

Try to use a different drive or free up space in your Windows.
https://support.microsoft.com/windows/free-up-d...

**Try downloading the game directly from the Xbox app and not from Microsoft Store.

Alternatively, create a new local admin user. Check if you could download the game using a different Windows user.
- https://support.microsoft.com/en-us/windows/cre....

Rostom L

Hi there!

Sorry to hear about what happened. Let's see what we can do about this matter here.

To answer your question, it's required that you download the game through the Microsoft Store or Xbox app.

May I know the error message or error code you got there?
Are you able to install other games from Xbox/Microsoft Store?

Have you also tried all the suggested steps from the link below like reinstalling the Gaming Services app?
https://support.xbox.com/help/games-apps/troubl...

Jason_atsv

May I know the error message or error code you got there?

Code 0x80070070

- My install location is set to a drive with plenty of space
Are you able to install other games from Xbox/Microsoft Store?

- I have no others

Have you also tried all the suggested steps from the link below like reinstalling the Gaming Services app?
https://support.xbox.com/help/games-apps/troubl...

- yes

psycho_aussie

I finally got Forza Horizon 3 downloading on my PC, but I had to reinstall Windows to get it to download.

If you can't see an install link under Forza Horizon 3, when you click to it through the Ultimate Bundle, then your install of Windows 10 might be "broken". Performing a reset might help resolve the issue, but it is time consuming, and will require the reinstall
of some of your programs (the Windows 10 apps, however, 'should' be reinstalled)

Zahir_Ramathula

Hello Thundershock, my name is zahir

The game download app includes Microsoft Store, Xbox app, and Steam. If you encounter the Forza Horizon 5 not installing/downloading issue, you can troubleshoot these game download apps through the following ways:

Log out of these apps and then log in again.

Restart these apps.

Reset the Microsoft Store cache.

Repair, reset, or reinstall these apps.

If you are using Microsoft Store to download Forza Horizon 5, the Forza Horizon 5 not installing/downloading issue may be caused by corrupt caches. You can reset the Microsoft Store cache to solve the problem. Here is the guide:

Press the Windows key + R to open the Run dialog box.

Type “wsreset.exe” and press Ctrl + Shift + Enter to reset the Windows Store cache.

Then, you can download and install the game again. If the above steps don’t work, you can try deleting the cache folder to solve the Forza Horizon 5 not installing/downloading issue. Here is the guide:

Open Windows File Explorer and navigate to this path: C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe.

Right-click on LocalCache and choose Delete from the context menu.

After that, try downloading and installing Forza Horizon 5 again to see whether the issue is solved

I hope this helps

Windows 10 cannot download and install Forza Horizon 5