Windows 0x80070490 Error

Hello Marcoantoni184,

Thank you for your post! I understand you are experiencing an issue with your Xbox One producing the error code: 0x80070490. To troubleshoot this, please check out this article: Error
0x80070490 or 80070490 occurs when you use your Xbox One or Windows 10 PC.

I hope this helps!

Making a New Local Account on Windows

Creating a new local account on Windows can fix the problem of error code 0x80070490.

Open up the user information in the Windows panel. Create a new account using the administrator

Move all the documents and important files to the new account. Disable or delete your old account and switch to the new one on Windows.

Then add your Microsoft account to it through Windows.

Doing this will fix the error code 0x80070490.

Hello DemirKarahan!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)





Thank you for your understanding.



Sincerely





Microsoft Community Forum Moderator

Hi DemirKarahan

Thank you for posting in the Microsoft Community forum. I hope you're doing well.

I understand that you have a problem about installing your Xbox gaming services wherein your Microsoft Store gives you an error code 0x80070490. There are number of possible reasons why you are experiencing the problem. Let's work together to find the best solution to this problem.

Since you 've already tried several troubleshooting steps, here are other things that you can try.

1. Check for your Windows update. In this way you can get the latest builds and fixes. Update Windows - Microsoft Support

2. If the problem persists, I suggest that you follow the answers on this thread Can't install games on Xbox app (PC) 0x80070490 - Microsoft Community of the two users that reported the same problem wherein they shared the solution that fixes there problem. It was stated on the thread that resetting PC fixes the problem. You may follow the instructions stated on this article on how you can reset your PC. Reinstall Windows - Microsoft Support

After performing those troubleshooting steps, please try again installing your gaming services if it fixes the problem.

Hope it helps. Don't hesitate to let us know if the problem persist.



Sincerely,





Microsoft Community Forum Moderator

Have tried : Type wsreset.exe on Run window but still get This App wasnt installed Error 0x80070490 when I go to the store on all my aps