마인크래프트 Window 10 환불요청

라우빈 · Nov 26, 2019

2019.11.21 22:44:45 체크카드로 결 한 마인크래프트 Window 10을 환불요청합니다.

:)

{Parity}

For a refund you will have to fill out the form located at the following link.
https://support.xbox.com/en-US/forms/request-refund

XBF Brad A

Hi Cherie_123,

I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.

If you are needing further assistance with the purchase I would suggest to contact Live Support.

When you go to Contact Us,follow these steps to request a call:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.

Hope this helps.

Thanks,

Brad

Onyx Is Here

Sorry to hear it. You should be able to process a refund either at
https://account.microsoft.com/billing/orders or
https://xbox.com/refund. Once done you can purchase the Xbox version for yourself

Onyx Is Here

Sorry to hear it. However, you should contact Mojang for more help with this https://help.mojang.net

XBF Leslie D

Hi there!

In regards to reversing the payment, you would need to submit a refund request.

Click here to complete a Refund Request Webform.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.

If you have questions about the process or have not heard anything within 48 hours please reply to the confirmation email sent to you.
Our dedicated team is ready to assist you.

If you have any complications making the refund request, feel free to contact our live support. Oursupport agents will be able to help with this. We on the forums don't have the tools to help with this.

When you go to Contact Usto request a callback, follow these steps:

Step 1 ----Select Xbox One
Step 2 ----Select See other options
Step 3 ----Select topic
Step 4 ----Select "Show contact options"
Step 5 ----Select request a call from support

Once they call, explain the issue and they will be able to help you.

마인크래프트 Window 10 환불요청