Will you guys at microsoft get back to me about my stolen account

Discus and support Will you guys at microsoft get back to me about my stolen account in XBoX Accessibility to solve the problem; Today i was playing minecraft on my main account and it said something about bad connection. so i exited out of minecraft and i got kicked out of my... Discussion in 'XBoX Accessibility' started by anonomousSV, Jun 5, 2023.

  1. anonomousSV
    anonomousSV Guest

    Will you guys at microsoft get back to me about my stolen account


    Today i was playing minecraft on my main account and it said something about bad connection. so i exited out of minecraft and i got kicked out of my account and some rambler.ru email hacked mine and changed the email and password. Im trying to make sure my credit card wont get hacked and I am the original owner and i called xbox support many times and they gave me an issue code and said they would get back in 24 hours or less. I will update you guys tomorrow.

    :)
     
    anonomousSV, Jun 5, 2023
    #1
  2. WattyNuela Win User

    Will you guys at microsoft get back to me about my stolen account

    Hello there, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    I'm sorry to hear you lost access to your Microsoft account. In situations like this, you can try to recover it by following the Microsoft interactive guide below:

    https://support.microsoft.com/account-billing/h...

    As a reminder please notice that no one at Microsoft can view or change the account details for you, this is for security policies
  3. ColOatmealMan Win User

    Charged for points, and it wasnt me...give me my money back...NOW

    turns out my account was stolen byt some fuckign asian...come on microsoft give me my account back NOW
  4. SupremeAnimal91 Win User

    My account was stolen and Xbox has done nothing about it for 4 months.

    I have a very similar story. My son's account was stolen, in July 2017, the guy took my email accounts and my paypal accounts. It took me weeks , I got everything back but my son's microsoft account worth hundreds of dollars of games his uncle bought him
    are still gone, the guy used my paypal account to purchase a new gamer tag and more from microsoft. Microsoft did nothing.

    Paypal refunded my money, Paypal also supported me having the guy prosecuted., giving me a contact number I could give police. I spent several 2 and three hour conversations on the phone with microsoft to have them do NOTHING. I gave them they all the
    informationI had gathered, and they still did nothing.They never returned phone calls, they never followed up...nothing. Yet my bank, paypal, aol, everyone else were very supportive in helping me find answers to the situation and getting it resolved from their
    end of things.

    It is now Jan 3 2018 and the guy that stole my 12 year old son's account is back on xbox playing ... This is insane

    this guy is actually talking to me son telling him he has stolen from alot of people not just my son. No kidding. I know who the guy is, i gave emails, phone numbers...come on microsoft!!!!! The guy trolls kids, sets them up and steals everything he can
    get. The only people that thinks this is ok, is micorsoft.... IT IS AGAINST THE LAW.
  5. Wishcatcher Win User

    Microsoft account was stolen

    Hi,

    Call Xbox helpdesk and get back your stolen account. If you can make a proof its yours, Microsoft will put back your account to you.

    Regards
  6. AridLizard Win User

    Getting my stolen account back

    try the Compromised Account Solution

    https://support.xbox.com/en-US/my-account/security/compromised-account-solution

    if that doesn't work go to
    https://support.xbox.com/en-US/contact-us


    to get a phone call

    Select Billing & accounts in the category area

    Select See other options

    Select How to protect my account

    Select Show contact options

    Select Request a call from Support

    or

    to use the online chat

    Select Billing & accounts in the category area

    Select See other options

    Select Recover my account

    Select Show contact options

    Select Chat with Xbox Support

    hope this helps
Thema:

Will you guys at microsoft get back to me about my stolen account

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