Will Xbox resolve the issue of MW2 preorders being cancelled or at the least refund the...

Discus and support Will Xbox resolve the issue of MW2 preorders being cancelled or at the least refund the... in XBoX Games and Apps to solve the problem; I bought the MW2 vault edition pre order and when I went to launch the game today I was told I had to buy it again. This is bs Microsoft. I either need... Discussion in 'XBoX Games and Apps' started by JosephRex2, Oct 29, 2022.

  1. JosephRex2
    JosephRex2 Guest

    Will Xbox resolve the issue of MW2 preorders being cancelled or at the least refund the...


    I bought the MW2 vault edition pre order and when I went to launch the game today I was told I had to buy it again. This is bs Microsoft. I either need this resolved right away or my $100 back.

    :)
     
    JosephRex2, Oct 29, 2022
    #1
  2. BestGamerSwag1 Win User

    Will Xbox resolve the issue of MW2 preorders being cancelled or at the least refund the money players spent.

    Same bro. They need to fix this ASAP. Did you ever get any help? Mine is still doing it. I have all the multiplayer, co-op and campaign packs downloaded 108 gigs total and can’t even play. Even tho i played campaign all week and played the beta when it was out
  3. JosefLBohorquez Win User

    Will Xbox resolve the issue of MW2 preorders being cancelled or at the least refund the money players spent.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this JosephRex2

    Sorry for the inconveniences, right now the pre-order was cancelled for some gamers as you already know.

    If you was charged you're going to receive a refund in the next 3-5 business days (can take longer depending on your financial institution)
    Once received or if you want, you can purchase the game again

    You can double check this current problem here:
    https://support.xbox.com/en-US/
  4. Sam58233 Win User

    I bought the wrong edition from Battlefield 2042

    Well... Im a liiittle bit embarrased cause that was actually my issue for the game not showing up on the list, Im so sorry and thanks for your help.

    One last thing, if I cancell it being a preorder do I get the refund quicker? With it being that I didnt even play the game cause it isnt out yet and all that.

    Thanks in advanced.
  5. x24hrs2livex Win User

    Destiny, disc Pre-Ordered no Pre-Download

    Umm what technology are they keeping to themselves exactly? If you want to preload the game cancel your preorder, get a refund, buy MS gift card and preorder off the Xbox Store. Seems pretty simple.
  6. steeledwand7664 Win User

    Nba2k20

    Check your order history by signing into the account at account.microsoft.com and make sure the order is still showing as completed and not

    Refunded- means the game was refunded for whatever reason and the money should have been put back on the payment option that was used

    Cancelled- This normally happens when a game is preordered. If a credit/debit card is used to make a preorder the payment option is not charged until approximately 10 days prior to the game being released if for whatever reason the charge does not go through
    then the order is cancelled and since no money was ever received there would not be a refund.

    Charge back- This happens when someone disputes the charge with the bank that the payment option is issued by and they send the info to MS who will then investigate it and if they determine that it was fraud they will give the money back to the bank.
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Will Xbox resolve the issue of MW2 preorders being cancelled or at the least refund the...

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