Will using the Xbox profile of deceased user keep the account active?

Discus and support Will using the Xbox profile of deceased user keep the account active? in XBoX Accessibility to solve the problem; Hi Community My partner passed away a short while ago. I'm currently in the process of sorting out his estate etc. but one of the most important... Discussion in 'XBoX Accessibility' started by Cat Staff, Jul 8, 2022.

  1. Cat Staff
    Cat Staff Guest

    Will using the Xbox profile of deceased user keep the account active?


    Hi Community

    My partner passed away a short while ago. I'm currently in the process of sorting out his estate etc. but one of the most important things to him was his xbox, games and profile. It is his device that we used and his account. If I continue to use his xbox for apps. will it keep his account active? I do not want to continue with an Xbox Live subscription but I am worried that his account will be deleted after 2 years if I'm only using the xbox for apps. I do not know his account login details.

    Any help would be appreciated, thank you

    :)
     
    Cat Staff, Jul 8, 2022
    #1
  2. Smwutches Win User

    Will using the Xbox profile of deceased user keep the account active?

    As long as the account is signed in while doing so then it would keep it open.
  3. zeroice007 Win User

    Deceased Parent

  4. HellSlaughter I Win User

    Are New Consoles Made to Last? Or Made to Break?

    Super Nintendo new: still works 15+ years

    -

    Nintendo 64 used: still works 10+ years

    -

    Nintendo GameCube new: deceased after 2 years. Dropped :'(

    -

    Xbox OG refurbished: deceased after 1 year. Laser failure

    -

    Xbox OG new: still works 10+ years

    -

    Xbox 360 new: deceased after 4 months. RRoD

    -

    Xbox 360 replacement: deceased after 1 year. RRoD

    -

    Xbox 360 replacement: still works 4+ years
  5. Nkosana23 Win User

    My mom's account need verification and i can't send sms code because her number is off (she died) and I don't know the recovery email how i can fix that and bring the account back

    The above does not close the account but helps you retrieve the account of a deceased person.
  6. Mafivee Win User

    which xbox 360 do you have?

    250GB S

    Deceased 120GB Elite

    Deceased 20GB Pro
Thema:

Will using the Xbox profile of deceased user keep the account active?

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