Will not let me deposit credits because my account needs to be updated

Discus and support Will not let me deposit credits because my account needs to be updated in XBoX Rewards & Social to solve the problem; I went on xbox live rewards to deposit my credits and it wont let me. It comes up with your account needs to be updated. However ive updated all my... Discussion in 'XBoX Rewards & Social' started by Punish8r74, Dec 16, 2016.

  1. Punish8r74
    Punish8r74 Guest

    Will not let me deposit credits because my account needs to be updated


    I went on xbox live rewards to deposit my credits and it wont let me. It comes up with your account needs to be updated. However ive updated all my stucc yet its still not working. Could really use some help please

    :)
     
    Punish8r74, Dec 16, 2016
    #1
  2. Tenchi_Ryu
    Tenchi_Ryu Guest
    Why buying from Microsoft store sucks

    UPDATE: Finally received my 15,000 credits, will deposit into my account on the 4th of December.
     
    Tenchi_Ryu, Dec 16, 2016
    #2
  3. Mr Ratolino
    Mr Ratolino Guest
    Your account needs to be updated to make a deposit!

    When I try to redeem, this message appears "Your account needs to be updated to make a deposit!", I check my account and it is ok, but the credit is not realized.

    How to solve this problem?
     
    Mr Ratolino, Dec 16, 2016
    #3
  4. Pablito Lemos 7 Win User

    rewards points are not depositing, says profile needs updating

    I have the same problem. It says that points cant be deposited because my account info needs updating but, all of my info is correct and up to date. I dont know what it wants me to do?
  5. BxLegendary Win User

    xbox rewards account needs updating?

    I have the same problem. It says that points cant be deposited because my account info needs updating but, all of my info is correct and up to date. I dont know what it wants me to do?
  6. Pablito Lemos 7 Win User

    Where are my rewards

    I have the same problem. It says that points cant be deposited because my account info needs updating but, all of my info is correct and up to date. I dont know what it wants me to do?
  7. XBLRewards8 Win User

    where are all my points

    Hello SquatterScroll6,

    Your Credits are disappearing because every time you have reached the 1000 Credit minimum to request a deposit you have done so. We then deposit the Credits into your Microsoft Account as usable currency, so they are no longer in your Rewards Account.
  8. Bigou Win User

    Xbox Live Rewards

    Same problem, except I've reached 35,800 credits. The Xbox Rewards website say my account need to be updated, but when I follow the link I end up on my billing profile, and whatever I do, the deposit stay locked.

    If you're successful in unlocking yours, please tell me how you do it!
Thema:

Will not let me deposit credits because my account needs to be updated

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