Will Microsoft Rip me off?

AVARICE823 · Jun 6, 2020

I own an Elite 2 controller for LESS than 6 weeks.

I already sent it in under Warranty b/c it had about 4-5 things wrong with it. Which for over $200 is Sad..smh.

Anyway, MY QUESTION,...

Is Microsoft GONNA FIX MY CONTROLLER or are they gonna screw me & GIVE ME A USED REFURBISHED
[mod removed-profanity] instead of the BRAND NEW controller I SENT them???? ALSO...Im afraid that this return will somehow get screwed up. Like my controller gets lost or they send me back a reg controller back on accident.

Does anyone have any experience with this???

:)

LOWxONxHealth

^So is this another MS employee?Are they paying scrubs to attack people who have complaints?Sounds about right..Like I said...the content shows up on my hard drive in the system settings.However it does not show up in the system video player.The only way
I can see that the videos exist is by opening Xbox music.It shows up in the 'My content' section.There is a play all button but if I push it I go right to the subscription screen where I must pay for a subscription before I can view my stuff.If I refuse all
I get is 10 second previews of my own purchases.

XBF Brad A

Hello Avarice,

Thanks for reaching out to the forums. We understand you have questions on a repair. With accessory repairs like controllers, most times it is a new controller. With the Elite they may try and fix the one you returned or exchange for new one. One great thing
about repairs is all things are tracked, so if in the event you do get a different item. Which is very rare, you can always get it taken care of to get what you sent in. As there is nothing more we can do, I will be locking this thread.

Thanks,

Brad

Ocelot Martin

Hello BrandonMcGugan!

So I just wanted to say I agree with the "guy named Tokir" sadly the refund policies can't be changed for individual customers, but my Borderlands 3 on Xbox One Series X plays just fine. And I've been playing with my friends from Xbox One and Xbox One S
alike. The glitch or bug you're talking about it a problem from the Game Developer side. Maybe try to report a bug to them and tell them this and they will fix it! Or, you could always try to reinstall the game, as it helped me with the same issue, only for
other games.

I'm very terribly sorry for these problems you're experiencing and I hope you'll be roaming the vast wastelands of Borderlands 3 with us soon.

Have a nice day!

Misses Joust

G'day LOWxONxHealth. Sorry to hear about the rough experience with your purchased content. As others have stated in this thread,
our phone and chat teams will be able to provide the best assistance with this issue. Please reach out to them so that we can get this sorted out!

StefanNeubauer

currently you leave the Impression its not help you are seeking but only want to rant about it.

phone or Chat agents would not direct you to the boards if you tried to describe your issue instead of starting with insulting everyone.

live rewards is handled by 3rd Party because it was created by 3rd Party, MS is only Sponsor as everything happens within their System.

Will Microsoft Rip me off?