Will Microsoft fix my Xbox One disc reader?

Discus and support Will Microsoft fix my Xbox One disc reader? in XBoX Games and Apps to solve the problem; Recently, I got a Xbox One X from my friend. They only had GTA 5. Since getting the Xbox I got a Lego Hogwarts game and Stray, both do not work. I... Discussion in 'XBoX Games and Apps' started by Poppy_xx5, Feb 1, 2025.

  1. Poppy_xx5
    Poppy_xx5 Guest

    Will Microsoft fix my Xbox One disc reader?


    Recently, I got a Xbox One X from my friend. They only had GTA 5. Since getting the Xbox I got a Lego Hogwarts game and Stray, both do not work. I tried all the things the microsoft said to do, for example make sure everything is up to date, clear data, factory reset etc. And still only GTA 5 works, so yesterday I tested with a film DVD if it would work, it did. Today I took Stray and Lego Hogwarts back to the shop and replaced Lego Hogwarts and got a refund for Stray, I’ve come home and tried it out and still the new disc doesn’t work. So I tried GTA 5 again and that still works, then tried the film and the same film from yesterday and it didn’t work, I tried 5 other film all don’t work. I was searching for if other people have had this issue and other people say if GTA 5 is left in the reader for too long it will damage the laser so the reader will only read GTA 5 and will take a lot of taking it in and out for other discs to work. Which to me doesn’t make sense, how does leaving a disc in the reader too long damage the reader?I’ve been searching to see if microsoft will fix it, and the warranty has ran out years ago which is okay I’m willing to pay. But I was looking at what devices they will fix and at what price, it says xbox s and xbox x and some other devices but doesn’t say Xbox One. So my question is, is the reader the problem and will microsoft take in Xbox One’s?

    :)
     
    Poppy_xx5, Feb 1, 2025
    #1
  2. Smwutches Win User

    Will Microsoft fix my Xbox One disc reader?

    Microsoft no longer repairs the One so you wouldn't be able to send it in for repairs.

    If you tried discs, try standard DVDs and blue-rays. If one type worse but the other doesn't, then it's typically just that laser that's broken. But if it's both type and it happens on multiple discs, then it does sound like an issue with the reader.
  3. GamerAdrian7502 Win User

    Cant download Dragon ball xenoverse

    Dragon Ball Xenoverse broke my Xbox 360 reader, I have an elite with no hardrive and I installed it into one of my flash drives and it just broke my disc reader, it sucks :(
  4. DrifterX22 Win User

    Is there a way to load discs in without putting one disc in at a time?

    I think the answer here is No. Not 100% sure on the question though.

    Are you asking is there a way to "stack" more than one disc in the reader? The Xbox only has the one disc reader and it only holds one disc at a time.

    Are you thinking of connecting an external disc reader on USB and hoping to queue things that way? Don't know that will work based on drivers being needed.
  5. IXTankGamingXI Win User

    xbox 360 official game plays as dvd?

    fixed it I replaced the original burnt disc reader in in and IT WORKED!
  6. vincentmaran Win User

    My Xbox One S doesn't play DVD but plays Blu ray disc just fine.

    i guess the disc reader must be faulty, i have no idea where and how to get it fixed since microsoft malaysia dont do repairs on console
Thema:

Will Microsoft fix my Xbox One disc reader?

Loading...
  1. Will Microsoft fix my Xbox One disc reader? - Similar Threads - Microsoft fix disc

  2. Microsoft please use logic and fix these.

    in XboX Insiders
    Microsoft please use logic and fix these.: 1.the old way of seeing what games people were playing was better then the see whos in partys. Here is why. Next to everyone in a party is shows the party icon so you already know whos in a party...
  3. Help me to fix "This app can't run on your pc" issue and microsoft store being stuck on...

    in XBoX Games and Apps
    Help me to fix "This app can't run on your pc" issue and microsoft store being stuck on...: Hello microsoft support or microsoft community, I have a really bothering problem on my computer that is preventing me from running my games installed from the microsoft store and also to...
  4. Microsoft you guys are the worst. Fix your glitchy untrustworthy service.

    in XBoX on Consoles
    Microsoft you guys are the worst. Fix your glitchy untrustworthy service.: Microsoft you guys are the worst. Fix your glitchy untrustworthy service. I feel like I log off my x box for a month and I come back to my password being changed/no working. And I also always have...
  5. Microsoft linking wont work how do i fix it?

    in XBoX Accessibility
    Microsoft linking wont work how do i fix it?: I play on my playstation 5 and just bought playstation plus so i can play with friends. I made a brand new microsoft account wich has not been used for anything yet and tried connecting it with my...
  6. Am I able to send XBox to Microsoft after a shop has failed to fix it?

    in XBoX on Consoles
    Am I able to send XBox to Microsoft after a shop has failed to fix it?: My son’s Xbox had an issue with the disc reader so we took it to a local repair shop. They were unable to fix it so we took it back and then found it didn’t work at all… it says Update required...
  7. Can someone help me fix my Minecraft Microsoft account?

    in XBoX Games and Apps
    Can someone help me fix my Minecraft Microsoft account?: Hi. I am trying to access realms on Minecraft on the PS5 and I’m being asked to link my microsoft account. It seems in the past I’ve logged in before using an account I do not have access to. I’ve...
  8. Account Hacked: Microsoft Gave Me Zero Opportunity To Fix It. Gone Forever?

    in XBoX Accessibility
    Account Hacked: Microsoft Gave Me Zero Opportunity To Fix It. Gone Forever?: My network is under a massive breach at the moment. I received a text from microsoft saying that my phone number was removed and to confirm if it were me who did this. I clicked this was not me -...
  9. How to fix error code 0x80070002 for the Microsoft Store installing Games

    in XBoX on Windows
    How to fix error code 0x80070002 for the Microsoft Store installing Games: I've had to recently reset/reinstall windows following an issue with file corruption. However, when I've gone to reinstall games from within Store/XBox App, they're beginning the download, then...
  10. How to fix Microsoft rewards

    in XBoX on Windows
    How to fix Microsoft rewards: I can’t earn Microsoft rewards points by playing e2feb06d-3815-43a5-b3ac-4b71224b66ac