Wifi stopped suddenly on xbox series X. HELP!

Discus and support Wifi stopped suddenly on xbox series X. HELP! in XBoX on Consoles to solve the problem; Was playing GTA V n suddenly my wifi cuts out in the middle of the game. After trying to reconnect n talking to my net provider who did net tests I... Discussion in 'XBoX on Consoles' started by RachelM2005, Aug 27, 2023.

  1. RachelM2005
    RachelM2005 Guest

    Wifi stopped suddenly on xbox series X. HELP!


    Was playing GTA V n suddenly my wifi cuts out in the middle of the game. After trying to reconnect n talking to my net provider who did net tests I still have no wifi connection. Tried resetting my caches n factory resetting my box, which I only lost my 3 other accounts, n nothings worked still tells me:

    "Hardware problem. Not connected. Your network isn't set up."

    Tried my mobile hotspot and it connects fine, but I can't use up my data just so I can play my xbox with my friends. Someone help me please? My xbox isn't even a year old n been without internet for almost a week now.

    :)
     
    RachelM2005, Aug 27, 2023
    #1
  2. RachelM2005 Win User

    Wifi stopped suddenly on xbox series X. HELP!

    I've reset everything from the router, modem n wifi extension n still not working.
  3. Francia J. Win User

    Wifi stopped suddenly on xbox series X. HELP!

    Hi RachelM2005!

    Kindly try performing an extended powercycle and reset your network hardware by following the steps below:

    "1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."
  4. RachelM2005 Win User

    Wifi stopped suddenly on xbox series X. HELP!

    UPDATE: After calling Microsoft office to see what was going on and if they could repair it, the hardware in my xbox gave out and have to send it in for repairs. Had a headache with allstate insurance to get it registered, but hoping in 2 or 3 days I can finally get it fixed and be able to enjoy my games again.
  5. Djouada Fares Win User

    my controller suddenly stop working while its turned on

    I play on xbox series x the games that i mentioned works perfectly fine but suddenly at a certain point the controller stops working so im obliged to remove the battery from my controller and leave the game and i still can't find a solution
  6. XBF Crystal P Win User

    Xbox suddenly stops connecting to wifi

    Hi there Jezza,

    Thanks for reaching out here in Xbox Forums. Thanks for letting us know about the issue and how you resolved it. I would like to kindly remind you of the

    Xbox Forum Guidelines
    .

    • 3) Please do not be rude and do not insult, berate, or comment upon anything personal to do with Admins, the MVP's, Mods or any other person who happens to post on this forum. If you think someone is wrong it may
      be because they are new, don't jump on them. Please be tactful and be civil.

    We'll be locking the thread. If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.



    Thank you and have a great day.
Thema:

Wifi stopped suddenly on xbox series X. HELP!

Loading...
  1. Wifi stopped suddenly on xbox series X. HELP! - Similar Threads - Wifi stopped suddenly

  2. WiFi connection trouble Xbox series s

    in XboX Insiders
    WiFi connection trouble Xbox series s: Need help trying to get my Xbox connected to the WiFi every time I hit connect I get a message saying “can’t connect to the internet. If you have a pc, try to connect to the internet on it. You...
  3. Xbox wifi speed problem whilst getting high on my ps5 console

    in XboX Insiders
    Xbox wifi speed problem whilst getting high on my ps5 console: Hey there, Does any one know why i am getting low speed from my wifi on xbox series X (175mbps) whilst my ps5 is getting 500mbps? They both are connected to 5g hz. submitted by...
  4. Xbox series s WiFi slow anyone know how to fix

    in XboX Insiders
    Xbox series s WiFi slow anyone know how to fix: Anyone know how to fix Xbox WiFi speed it was fine just yesterday and have had Ethernet plugged into the whole time, every speed test I run on my phone is sitting around 200mbps but then out of no...
  5. Need help with WiFi connection on series s

    in XboX Insiders
    Need help with WiFi connection on series s: I cannot connect to my home WiFi on my Xbox series s (it was working fine last night ) every other device in my house works on the WiFi . Xbox will work when connected to hotspot , help submitted...
  6. How to get Xbox series s to stop disconnecting from wifi

    in XBoX on Consoles
    How to get Xbox series s to stop disconnecting from wifi: Hello I’ve been having trouble with my xbox series s where every time I turn my xbox back on I have to reconnect to the wifi. And it never connects the first time. I will put in the password and...
  7. Series X stopped connecting to the 5G WiFi after the latest update

    in XboX Insiders
    Series X stopped connecting to the 5G WiFi after the latest update: Hello, Yesterday I downloaded the new system update and since then my series X won't connect to 5GHz WiFi. It only works with 2.4G signal which is unfortunately a lot slower. I tried restarting...
  8. My Microsoft X-box Series S suddenly stopped connecting to our home wifi network. Help?

    in XBoX on Consoles
    My Microsoft X-box Series S suddenly stopped connecting to our home wifi network. Help?: Our home wifi seems to work with phones, laptops, etc...but it just stopped allowing my X-Box Series S to connect. Cannot figure out way and have tried all the steps I can find recommended....
  9. Yakuza 0 crashing and causing WiFi to stop working

    in XBoX on Consoles
    Yakuza 0 crashing and causing WiFi to stop working: Hey, Just want to express an issue my brother is having with his computer while playing Yakuza 0 on pc game pass to see if anyone knows a way to help or give me a route I haven't taken so far to...
  10. How to stop a device from casting to the XBOX One X on a wifi network in 2023 ?

    in XBoX Games and Apps
    How to stop a device from casting to the XBOX One X on a wifi network in 2023 ?: The settings/preferences options described in previous answers do not exist on my XBOX One X console. Perhaps updates since 2019 have changed or removed this option....