WiFi and controller disconnecting

Same problem for me. Controllers keep disconnecting. It happens if other people use wifi for game or netflix. Wifi interferes with the controllers connection. Very bad. Next time a PlayStation!

Same problem for me. Controllers keep disconnecting. It happens if other people use wifi for game or netflix. Wifi interferes with the controllers connection. Very bad. Next time a PlayStation.

I'd assume your console is connected wirelessly to your WiFi. Since you say the network as well as the controller are disconnecting, I'd guesstimate, that you have a device that also uses the 2.4GHz frequency like the controllers and the WiFi, that interferes
with your WiFi and wireless controller connection.

It might be a badly shielded microwave oven, or a wireless baby monitor, or a garage door opener remote or one of those remotely switchable power outlets that might cause interference that causes your controller and WiFi to get disconnected.

Customer support was able to give me some tips and for the moment it seems like it has fixed my problem with this.

Press the menu key of the controller.

Go to Settings > Disc & Blu-Ray.

In the BLU-RAY section select "Persistent Storage".

Select "Clear persistent storage". (Do this step 3 times)

Next power off the xbox by holding the button on the console for 10 seconds, then unplug the power for at least 1 minute.

Reboot by holding the xbox symbol on the controller so they both turn on at the same time.

When booted go to Settings -> Network -> Advanced Settings -> Select Alternate MAC address -> Select Clear -> Select Restart.

That did it for me, hopefully it helps someone else.

I posted what solved my issue on that thread:

Customer support was able to give me some tips and for the moment it seems like it has fixed my problem with this.

Press the menu key of the controller.

Go to Settings > Disc & Blu-Ray.

In the BLU-RAY section select "Persistent Storage".

Select "Clear persistent storage". (Do this step 3 times)

Next power off the xbox by holding the button on the console for 10 seconds, then unplug the power for at least 1 minute.

Reboot by holding the xbox symbol on the controller so they both turn on at the same time.

When booted go to Settings -> Network -> Advanced Settings -> Select Alternate MAC address -> Select Clear -> Select Restart.

That did it for me, hopefully it helps someone else.