Why won't Xbox Live let me log in to my account when I press the 'Log In' button?

Hello mango seal,

Thank you for posting in Microsoft Community.



Based on your description, you are having issues logging in to Minecraft because you will need to do it via Xbox. Let us check on this together and sort this out in timely manner for you to get back to gaming.

There has been an update about the credentials to be used for Minecraft and that update is all about the migration of Minecraft account to Microsoft account to have a secured credentials. About your concern, there could be issues with the account or the app that make you see issues about it. We would like to know more details by asking questions below:

1. May we ask if you have what the exact error message you are getting with Minecraft? Please post a screenshot of the issue and conceal any personal information like gamertag and email address.
   
2. How about with the Xbox app? Please post a screenshot of the issue and conceal any personal information like gamertag and email address.
   
3. May we ask if you can sign into your account on these links:
   
   • Microsoft account | Home (If you were ask to secure the account, please secure it)
     
   • Log in | Minecraft (you should not be asked with Buy Now on the purchased game.
     
4. Can we ask if you were seeing different account on Microsoft account being signed too?
   
5. Is your Minecraft Launcher installed from Xbox app or Minecraft website?
   

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

Hello mango seal,

Thanks for letting me know my prior solution didn’t fix the issue. I do have some further strategies to try:

Please try to use another browser and see if issue persist try using InPrivate Window of your browser.

Go to these links:

• Microsoft account | Home (If you were ask to secure the account, please secure it)
  
• Log in | Minecraft (you should not be asked with Buy Now on the purchased game.
  

Next, is to try different device/s or connect to different network. See if issue persist.

Let me know the results or how it went.

Regards,

Good day!



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.







Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

I am still having a the same problem. I can't log into any of my accounts even the ones without Xbox live attached to them. What the heck? If someone could suggest something I can do I would be grateful. It won't even let me go to Xbox guide when I press
the center button -_-

so it's due to privacy options that it won't let me log into Xbox 360 with my account? I don't see why it would disable that since my account is T and the game I tried logging in on was a T-rated game.