Why wont xbox let me put in a network password when manually connecting to a network?

Hi ChristianValenciano,

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Thank you for your understanding.



Xbox Forum Moderator

Microsoft Community

HI ChristianValenciano,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused. As per description, you are having trouble on your Xbox Series X password, and you cannot connect to the network. Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask some questions about it.

1. When was the last time you successfully sign in?
   
2. Are there changes made that may cause the problem?
   
3. What platform are you using?
   

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.
Kindly go to this link. How to find your wireless network password | Xbox Support





Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Oh! and when I connect to the network and put the password in it tells me to check my network and/or password and reconnect.

Trust me they are all correct. I am using them and even disconnected and reconnected on other devices (such as my phone and PC) using the same exact network and password that the xbox is rejecting.

When I select test connection it brings me to the screen with the wired network and wireless network. When I select wired network it just pops up a more info screen. It wont let me test the connection.

BUMP

When can we get a fix? Works sometimes when i turn my xb1 on, sometimes not. Have to go into network settings and manually enter it again. And still it wont connect then - even though the password is correct. Try a few more times with THE EXACT SAME PASSWORD
and then its says its connected.... so stupid.