Why won’t the xbox store and cloud gaming work

Discus and support Why won’t the xbox store and cloud gaming work in XBoX Games and Apps to solve the problem; cV: asQdFCzb2E5dSppoQaiTt0.0.0 1ff8f482-ef4a-451f-98d5-afb1a4b64b47 Discussion in 'XBoX Games and Apps' started by Monkey angry, Sep 16, 2023.

  1. Monkey angry
    Monkey angry Guest

    Why won’t the xbox store and cloud gaming work


    cV: asQdFCzb2E5dSppoQaiTt0.0.0

    :)
     
    Monkey angry, Sep 16, 2023
    #1
  2. kyle_m4496 Win User

    Why won’t the xbox store and cloud gaming work

    Hey! There is currently an outage affecting Xbox Cloud Gaming and the Xbox Store. You may be unable to access the store and may have trouble starting cloud games or be unexpectedly disconnected from a game after it begins. This is currently being investigated.

    You can check the status of Xbox Network services here: https://support.xbox.com/xbox-live-status
  3. Aneesha Aziz Win User

    why won’t the microsoft store work?

    hi nathan

    thanks for responding so quickly.

    thank you so much for the help!

    it decided to work

    thanks so much!

    merry christmas to you!
  4. Nathan Roberts (SN) Win User

    why won’t the microsoft store work?

    Hey there, Aneesha Aziz

    You're welcome. It is great news that it has now decided to work. Must have been a small hiccup with the store.

    Nathan
  5. Nathan Roberts (SN) Win User

    why won’t the microsoft store work?

    Hey there, Aneesha Aziz

    Welcome to the Microsoft Community.

    When you get the error message "Something went wrong", do you get some sort of error code with that message?

    Please can you also check to see if your Xbox console is up to date?

    You can do this by pressing the Xbox button on your controller > Selecting Profile & System > Settings > system > Updates & downloads > Update console.

    This should show you if your console needs updating. The console should be on OS Version 10.0.22621.2864 (This will be visible in Settings > System > Console info)

    Merry Christmas!

    Nathan
  6. SwordofWhedon Win User

    Can I Add a PC Game Installed from a Disc to my Xbox PC Games Library

    Windows store can play with Xbox. If crossplay is not enabled on the title it won’t work with other platforms or stores
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Why won’t the xbox store and cloud gaming work

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