Why wont the password reset code send to my phone number?

Hi, I am Mariano, an independent advisor from the Microsoft-Xbox community. I am sorry you are going through this issue, let us try to fix it

Have you tried completing the account recovery form? If not, here's the link:

https://account.live.com/acsr

I recommend being very detailed about what happened and providing all the information you have available.

Completing the form does not guarantee that you can get it back, but it is better to try.

Do you have access to the account email address?

Is the phone number correct?

To try to change your password:

Review your account security information:

Go to https://account.microsoft.com/security to confirm that your number is correctly registered and selected as a contact method for codes.

Use alternate verification options:

If you've set up an alternate email or authenticator app, try using them to receive the code.

Wait a while and try again:

Sometimes the system limits quick submissions to prevent spam or attacks.

And again the part when u need a verify, they give a code, but the option are only for phone number, and that phone number is gone, theres no option for giving the code to email, idk why so weird, when i want to reset password they always sent it to the same email or phone number, but my only option for phone number.

why wont you send me a password reset code iv been trying for 2 days and have filled out the stupid security questions give me the code

Unfortunately, there is no way of playing the said game without access to the associated XBL account.

If you remember the email to the account, have you tried resetting the password? You should have a linked secondary email or phone number when you signed up for the account (only if you did). It will send a code to the email/phone number in order to reset
the password.

What blows my mind is that they send the code to your secondary email. Why cant they just send it to your main email, just like every other normal site out there. It’s a yahoo email so the passwords are different. Then if i choose phone number to have
them text me a code it says its already linked to an account. My account... which I can log into just fine. I’m literally trying to give microsoft money and they wont let me.