Why won’t the audio come through my headset even when it detects the headset?

Discus and support Why won’t the audio come through my headset even when it detects the headset? in XBoX Games and Apps to solve the problem; I have tried to fix this problem but nothing I do is fixing it and I do have the audio for my headset turned on but it plays it through my tv instead... Discussion in 'XBoX Games and Apps' started by KeegzBomb142, Dec 8, 2022.

  1. KeegzBomb142
    KeegzBomb142 Guest

    Why won’t the audio come through my headset even when it detects the headset?


    I have tried to fix this problem but nothing I do is fixing it and I do have the audio for my headset turned on but it plays it through my tv instead even though I have the setting to mute when a headset is connected

    :)
     
    KeegzBomb142, Dec 8, 2022
    #1
  2. Kathy A. Win User

    Why won’t the audio come through my headset even when it detects the headset?

    Good day!



    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Moderator
  3. Kathy A. Win User

    Why won’t the audio come through my headset even when it detects the headset?

    Hello,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We understand that you are trying to hear audio through your headset and us unable to even device detects the headset being plugged in. Let us check on this together and sort this out in timely manner.

    There could be chances we might need to check the specifications of the headset we are trying to use in the device we have. To better isolate your issue, we would like to ask for few questions:

    1. May we confirm if you are trying to connect your headset to an Xbox Console? Or computer? It seems like you are trying to connect it on Xbox Console as your thread's category suggest - Gaming and Xbox/Games and gaming/Xbox Series X|S and Xbox One.
    2. What is your headset's make and model? Is this a gaming headset?
    3. Did the manufacturer of the headset have mentioned Xbox Console to be its compatible device to be connected with?
    4. Did you update the headset's driver?
    Here are support articles about Xbox headset set up and troubleshooting for your reference:

    Set up and use the Xbox One Chat Headset | Xbox Support

    Troubleshoot the Xbox One Chat Headset | Xbox Support

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. Dark destiny Win User

    Music through kinect

    Why would they hear this? you use a mic, buy a headset unless you want ugly audio coming through your headset
  5. Nursemorph Win User

    Casque arctis 9x le son sort également du téléviseur

    Sounds coming from headphones and TV at the same time is normal for the console...the other day I left my stereo on (my TV is wired through it) and couldn't work out why the audio from my headphones sounded different!

    As to the audio through a headset being lower quality, that would depend really....if the audio signal for the headset is coming directly from the Xbox (wireless headset or wired), then I'd argue it's better quality than that carried to the TV via the HDMI cable. For me, my wireless headset is plugged into my controller (using an adapter) and the sound quality is miles better than the TV is capable of (is even better than my very good stereo too)
  6. WorldsEmpire Win User

    Xbox streaming

    my audio from headset is coming through but no game audio.
Thema:

Why won’t the audio come through my headset even when it detects the headset?

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