Why won't Sudoku load.?

Discus and support Why won't Sudoku load.? in XBoX Games and Apps to solve the problem; I've had this loaded for years - my favorite game. I was able to load it this morning and play,, but boniht it refuses to load, giving me this... Discussion in 'XBoX Games and Apps' started by JeannieCampion, Aug 24, 2021.

  1. JeannieCampion
    JeannieCampion Guest

    Why won't Sudoku load.?


    I've had this loaded for years - my favorite game. I was able to load it this morning and play,, but boniht it refuses to load, giving me this message:: Microsoft Sudoku is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001

    I went into the Store and don't see any place where I can sign in.

    Can you help?

    :)
     
    JeannieCampion, Aug 24, 2021
    #1
  2. L4c3rd4 Win User

    Why won't Sudoku load.?

    You're welcome Jeannie. It takes a while to finish this process, the store will open when it's done.
  3. L4c3rd4 Win User

    Why won't Sudoku load.?

    Good morning Jeannie, don't worry, take your time, I'll be here. Hope it all works out with the storm there tho. Be safe.
  4. JeannieCampion Win User

    Why won't Sudoku load.?

    :D Thank you! I certainly will! I hope you will, too.
  5. L4c3rd4 Win User

    Why won't Sudoku load.?

    No no, but you have to try this on the Microsoft store app, not on sudoku Jeannie.
  6. JeannieCampion Win User

    Why won't Sudoku load.?

    No, you don't understand. I never got to type the word "wsreset" because nothing happened when I right-clicked (tapped the lower right-hand corner of my touchpad on my Microsoft Surface Go.).

    Is there another way to empty the cache?

    Jeanne
    Darn it! It doesn't give me a Repair option, just Terminate, Reset (where I'd lose all of my data...) and Uninstall (which I assume would do the same thing).

    Do I have to do one of those? If so, which one?

    I also tried clicking on Microsoft Sudoku and got the same options.

    Thanks again for your help!
Thema:

Why won't Sudoku load.?

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