Why won't my Xbox upload screenshots and clips to the Xbox network?

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:

Solution 1: Do a power cycle to clear the cache of the console

1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Kindly check if there is a pending system update for the console.

Make sure your console is connected to the internet, and then press the Xbox button to open the guide.

Select System > Settings.

Select System > Updates & downloads.

Under "Updates", you'll see: Console update available. Select this button to begin your update,

Solution 3: You can also try formatting an empty USB drive on your computer to NTFS format and use it to copy your game clips and move it there and see if that works.

You can check the details from this link as a reference, https://support.xbox.com/en-US/help/games-apps/...

If the same issue persists, other players are experiencing the same issue right now. Although there is no official announcement yet about the issue. Let's wait until it gets fixed, you can also provide feedback about it using the Report a problem app which you can download by doing the steps below.

Press the Xbox button  to open the guide, and then select Store.

Select Search, and then enter Xbox Report a Problem in the search box.

Choose the app from the search results, and then select Download.

Follow the instructions in the section “Report a new problem” to submit your problem report.

Screenshots and clips are uploaded on the Xbox network, but if you saved ones to an external hard drive, disconnect that drive.

If you want to export the clips and screenshots from the Xbox network you can do it using the Xbox console companion app on PC

Or the Xbox mobile app

Thanks Stan,

I've been trying to get my head around the terms, Xbox network and Onedrive.

Prior to the name change from XBox Live to Xbox network, when you uploaded a screenshot or clip it would appear in the Activity feed of your Xbox profile.

Now the uploaded screenshot or clip is stored before choosing where to share it.

I understand the change is for privacy issues with sharing etc, and much prefer this new system, but wonder if I really need Onedrive if I keep my Xbox network storage space under a limit.

With the Xbox app on my mobile phone I can download from the Xbox network instead of Onedrive.

Does uploading to Xbox network have a storage space limit?

Is there a way to determine storage space used on the Xbox network?

This happens with all my clips and I am in the Xbox Insider Program and using the new dashboard. What I do in Upload Studio is I start up a video and when I try to upload my clips none of them work and if they do I can't actually publish them. Sometimes
my list of clips and screenshots won't even load.

Unfortunately captures are automatically deleted from the Xbox network after 90 days now. You could try opening the Captures app and selecting "On this Xbox console" from the drop-down list at the upper-left, as clips are not automatically deleted from the console itself after 90 days, although they do get deleted from there over time as you capture new clips and screenshots. It's worth checking though.

What I do is set the console to automatically upload my captures to both the Xbox network and OneDrive, as they are not automatically deleted from OneDrive and it makes it easy to save any ones that I want to keep on my PC. Unfortunately, you can't share clips uploaded to OneDrive on your profile or via an Xbox message, which is why I upload to both.

But yeah, if your missing clips are not on the console itself and you only uploaded them to the Xbox network, they are gone for good I'm afraid.