Why won’t my Xbox one connect to my WiFi but will connect to my hotspot?

My Xbox won’t connect again to my mobile hotspot

Hi Renee.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Based on what you've written, I believe there's no issue with the console. I understand that you have no trouble connecting other devices to your Wi-Fi, but the fact that the Xbox connects via hotspot leads me to think that the failed connection might be due to the router. I suggest resetting your modem, or at least you can simply try unplugging the modem's power for about a minute and then reconnect the console.

Below, I'm inserting the link to the official support page for Wi-Fi connection issues. In the "Wireless network troubleshooting" section, step 1 describes how to proceed correctly.

https://support.xbox.com/help/hardware-network/connect-network/xbox-one-wireless-connection

Of course, you'll also find many other procedures, but I believe this one could be the solution. I also recommend checking for firmware updates for the modem on the manufacturer's website.

I hope I've been helpful.

Kind regards
Renato

My hotspot won't connect to my xbox why and what's the problem

Can you provide additional information? You can't see wifi or you see it but get connection refused?

Hey, sorry for such a late reply. Yeah, I tried connecting to a hotspot and had the same issue.

Edit: I messed up when trying to use a hotspot. My phone was still connected to the wifi and was sharing the wifi connection. After fixing it and using my phones actually hotspot connection, it worked fine.

Have you tried making your phone a hotspot and connecting using wifi? You won’t be able to connect to internet using a USB cable.