Why wont my xbox download discs

Hi Jake,

Do other discs work on your console?

Try the following solutions if none of your discs will play, or if you insert a disc and your console doesn't recognize it. If your Xbox Home screen tells you to insert a disc when a disc is already inserted, that means it doesn't recognize your
disc. In these scenarios, there are two possible issues:

• The settings for instant-on power mode can render a small number of consoles unable to read discs.
  
• The console's disc drive needs servicing.

Solution 1: If you use instant-on power mode, change power modes and power cycle the console

1. Press the Xbox button
   
   
   to open the guide.
2. Select System > Settings > General >
   Power mode & startup.
3. Select Power mode, and then select Energy-saving.
   
4. Perform a "hard power cycle" by holding down the Xbox button
   
   
   on the console for 10 seconds. Once the console has completely shut down, press the
   Xbox button
   
   
   on the console again to restart it.
5. Try your disc again. Wait a few seconds to see if the console recognizes it. If the console can now read the disc, you can revert to instant-on power mode.
   

Follow the above steps if the problem happens again.

Solution 2: Request a repair

If the previous solution didn't fix the issue, your console will need a repair. Go to

Device service and repair to submit a service request. For more information, see

Getting your Xbox console or accessory serviced.

Hi tribalknives,

I’m Anirban and I’ll be happy to help you.

Is this only a specific disc or all disc are happening like this?

Kind regards

Mines the same way l4d2 wont work fable 3 wont work on disc fallout 3 wont work on disc and none of my dvds new or classic wont work all 360 games that i have downloaded work perfectly but no disc works that i have tried

Hi i'v just updated my xbox one this morning and iv cleaned the game discs and still wont download.

Yes the disc is spotless clean i dont know why it wont work other backwards compatible games from the original xbox and 360 work on it just not assassins creed. (Also the disc still works for my 360.)