Why won’t my Xbox account let me play any of my games

Hello! Welcome to the Microsoft Community for asking your question.

Sorry to hear that you have been experiencing this issue.

You have posted your question in the Outlook.com forum, I would suggest you select "Gaming and Xbox" when you are posting your question.

Please let me know for further assistance.

Best,

Janbaz

Hey there Art{},

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty annoying. I suggest

removing your profile and then redownloading it back from Xbox Live.

If that doesn't work try a soft factory reset of the console. We have an option that allows you to troubleshoot the console
without uninstalling any of your games and apps.

Hope this is helpful.

Thanks for reading!

It will clearly show MY payment methods are the same..

As far as home Xbox goes, it physically won’t let me play on any other account..

How do I fix my Xbox it does not work it won’t let me play any games the motherboard is fried can you guys please help me

I already tried that as well and it still didn’t fix it. I’ve had this problem for over a year. I can’t find a solution. It lets me play if I use a different account but it won’t let me use my main account I don’t understand why