Why won't my son's Xbox 360 connect to Xbox Live?

Discus and support Why won't my son's Xbox 360 connect to Xbox Live? in XBoX on Consoles to solve the problem; Hi Team The console has suddenly decided not to connect to Xbox live. Have done all the usual troubleshoots as suggested on Microsoft website, even... Discussion in 'XBoX on Consoles' started by paul croley, Dec 12, 2022.

  1. paul croley
    paul croley Guest

    Why won't my son's Xbox 360 connect to Xbox Live?


    Hi Team

    The console has suddenly decided not to connect to Xbox live. Have done all the usual troubleshoots as suggested on Microsoft website, even did a total reset to factory settings. Internet/wireless connection is fine. Nothing has changed or been moved. Connection test successful every time until the last stage 'Xbox Live' connection. Pulling my hair out. Please help! Paul Why won't my son's Xbox 360 connect to Xbox Live? :)

    :)
     
    paul croley, Dec 12, 2022
    #1
  2. South O Guy Win User

    Why won't my son's Xbox 360 connect to Xbox Live?

    Mine does the same thing. I cleared the cache as was suggested and still got the 8015901 error code.

    Xbox One and Playstation 4 and Ipads connect fine so I don't think it is a problem with my Wi-Fi.
  3. NukedPratorian Win User

    Why won't my son's Xbox 360 connect to Xbox Live?

    Mine started doing that last night nothing seems to fix it. My Xbox one is fine though.
  4. paul croley Win User

    Why won't my son's Xbox 360 connect to Xbox Live?

    Ok, followed your steps & made no difference i'm afraid. Many thanks anyway. Maybe there is a problem beyond my console & it will right itself at some point, if others are having the same problem??
  5. Georges C. Win User

    Why won't my son's Xbox 360 connect to Xbox Live?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Paul, we've received some similar occurrences regarding Xbox 360 logins and also games in backward compatibility on Xbox One, while we have no official position from Microsoft.

    I'll pass you a procedure to run the console to see if it connects.

    Cache 360

    Clear the console cache this way:

    1. Press the XBOX button on the controller, go to "Settings" and select "System Settings".

    2. Select "Storage".

    Highlight, but don't select, a storage device and press the Y button on the controller to access Device Options.

    Note: It doesn't matter what storage device you select. This will clear all storage devices from the cache.***

    3. On the Device Options screen, select Clear System Cache.

    4. When prompted to confirm storage device maintenance, select "Yes."

    Note: After successfully clearing the system cache, you will return to the Storage Devices screen. Press the XBOX button on the controller to return to Xbox Home.
  6. Georges C. Win User

    Why won't my son's Xbox 360 connect to Xbox Live?

    Hello Paul, we have seen some similar occurrences here in the community, so I recommended you to cache cleanup, but I do not think it is something in the console, but at the moment we have no official position of Microsoft.
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Why won't my son's Xbox 360 connect to Xbox Live?

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