Why won't my ps5 link to my Microsoft account but my old Xbox 360

Hi, Vicki! I'm sorry to hear you're having trouble linking your Microsoft account to PS5.

I suggest you reach out to the Mojang team to verify if your PSN account is linked to a different Microsoft account.

Please click this link to submit a ticket:

https://help.minecraft.net/hc/en-us/request/new...

Thank you!

Any update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different eAny update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different email at all. It's ridiculous

Any update on how to unlink a Microsoft account

Hi I kinda have the same problem. On my PS5 I have a old Microsoft account linked to my Minecraft and no longer have access to the old Microsoft account and just need it unlinked so I can put my new Microsoft account on it so I can play cross platform

Hey Jason, sorry you're having trouble with this! I understand how annoying that is when you're trying to start playing.

You shouldn’t need a new Xbox account if you already have a Microsoft one. Are you sure you didn't connect a PS5 account to this same Microsoft account previously? That has been known to cause a bit of confusion.

Make sure you’re signed into the correct Microsoft account and entering the right code for Forza Horizon. Try logging out of your Microsoft account on other devices and then retrying.

If that doesn’t help, you might want to check with Forza support:

https://support.forzamotorsport.net/hc/en-us/re...

Hope this helps you! Let me know if you still have questions.

So I'm linked into the Ps5 account? And I'm not trying link another Microsoft account to my ps4, I'm trying to get into my Microsoft account that have my Email address linked to it.

I just don't understand why minecraft Microsoft account can't be unlinked? I'll have to pay for another minecraft Microsoft account if I can't get my original email address that I've veen using.