Why won’t my new Xbox series s connect to store?

There's a service alert up for the store at the moment. Once that's fixed, it should work correctly. http://xbox.com/status

Thankyou for the response, I have other things connected to my WiFi and are having no issues with them so my WiFi is on and working, I even pulled out my Xbox one and it’s having the same issues, I’ve reset my Xbox series s, and It won’t even let me finish the setup stages because it just simply won’t connect.

Also, I’m having the same issue playing my 360 games on my Series S, my Xbox Live account won’t download onto any 360 game on my Series S.

I just bought a brand new Xbox One X, but when I go to the store, Flight Simulator and other Xbox Series X/S games say they are "not playable on this device" and I can't get Flight Simulator to install on my brand new Xbox One X because it says it's "not compatible". Very frustrating.

So you bought an Xbox One X and expected to be able to play an Xbox Series X game on it?

Why would a game made for an Xbox Series X work on an Xbox One X?

If you want to play Xbox Series X/S games I would take your brand new Xbox One X back to the store you bought it and see if they will take it back and you could try and buy an Xbox Series S (Series X consoles are very hard to find, but a Series S can be found fairly easilly)

The console i want to get serviced is xbox series s and it shows in warranty i won’t be able to it’s like same as amazon it’s been 5-6 months since my purchase they won’t be able to answer the Origin of my xbox