Why wont my games update on Ethernet connection

Mason Woods · Jun 25, 2023

I hook my Xbox one s up to Ethernet and it runs properly the games run and the apps load but anytime I attempt to update any game or app it sits around 1% the whole time and just says queued and will only start updating them again if I remove the Ethernet connection. Why is that? And what can I do to fix it

:)

Janet_C

Hello!

I'm an independent advisor and a member of the Xbox Community just like you.

I'm happy to help you today.

Go to your network settings and in advanced options change the DNS to primary 8.8.8.8 and secondary 8.8.4.4.4.

Remove your account from the console

Press and hold the power button on the console until the Xbox turns off completely.

When the indicator lights on the front panel of the Xbox turn off, unplug the power cord from the back of the Xbox.

Wait at least 30 seconds.

Reconnect the Xbox console and turn it back on.

Re-enter your account and test if the error persists.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

dAkainub

let me start again I tried connecting controller via usb cable but it wont sync I googled the problem and apparently the solution is to update the controller but im unable to do so because my xbox is not connected to internet even through ethernet cable
im not sure why .

without working controller I cant connect to wifi and without wifi I cant update my controller so basically I cannot do anything

BobandMolly

Ya its set up with the ethernet setting. I went and bought an ethernet cable and hooked my 360 up to that and connected to a wired network. Connects to xbox live great but still says 50 potential games found....testing matches...and gets up to 24 good
games found but still says "we need to find 7 more players." Sorry to keep bothering you with it but dont understand why it wont work.

FaDe STEPP

My connection is with an Ethernet cable and everything is fine but it wont recover the gamertag

Icejim82

I am having the same issues - checked my connection and hardware using my iPhone and my laptop. Speeds fine and ethernet fine (prefer to use my ethernet for better connection). Plug into my Xbox 360 (which is an original model) and it wont connect and it
cuts everything else off. Wireless goes down etc. I connected the otherday for the update and that is the only time it has let me on in 3 weeks. Driving me nuts. Saying cant access DNS server. I have manually set up the DNS and also reset to factory settings,
neither of which worked. Help! Is my Xbox just too old and decrepit to cope with latest updates and thus wont connect?

Why wont my games update on Ethernet connection