Why wont my game load up?

Hi, Amber. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Check for any pending game updates.



Go to “My Apps & Games”, select Cal of Duty, and press the more options button. From the list, select “Manage game & add-ons” and then “Updates”. Any updates will be available here.

Solution 3: Uninstall and reinstall the game.



Solution 4: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

For some reason it wont let me load it to fortnite and i had just bought the fortnite crew pass for $10 and i was supposed to get my vbucks yesterday but my game wont load up.

I cant start my campaign! Why!? It wont load

My MCC wont even load it tried syncing data for a few minutes so I quit the game and tried again and now it wont even load up at all. Thinking the game may be having some issues or xbox live causing launch problems for some reason. Saw another post about
a list of games not loading up as well.

I'm having the same problem here.

Error code 0x87e107f9