why won’t my console turn on

Hi Scott! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox console.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

According to this article: (https://support.xbox.com/en-US/help...it may,the front of the console. . See More.) Kindly try to perform the following workarounds:

"Reset your console internal power supply:

Xbox Series X|S, Xbox One X, and Xbox One S have an internal power supply that works in all regions worldwide. If your console won't turn on, it may simply need a power reset. Often, power issues are due to the power supply resetting after a power surge.

To reset the internal power supply, follow these steps:

Unplug the power cord from the console.
Wait 10 seconds.
Plug the cord back into the console, and then press the Xbox button  on the front of the console.

If the console turns on, the internal power reset works.

If the console still doesn't turn on:

Check that the wall outlet you’re using is working with other devices.
Check that the power cable is firmly connected to the wall outlet and your console.
Ensure that you're using the power cable that came with your console and that it's the correct cable for your region.

If your console still will not turn on, it needs to be serviced. To request a free warranty console repair order, sign in to this link with your Microsoft account, follow the instructions, and submit a service order:

https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced "

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

It could be a hardware issue, especially if you're sure the console is powered properly.

Unfortunately, this forum doesn't allow hardware repair advice; you'll need to seek help from a technician in your area who can identify the problem.

Best regards

It won’t turn on at all, it only shows a black screen and cannot be turned off when the console is powered on.

I’m sorry to hear your console won’t turn back on. Here are some troubleshooting tips to try and get it turned back on so maybe you won’t have to send it in for repairs.

Follow the link for more information: https://support.xbox.com/en-US/xbox-one/console/console-wont-power-on#XboxS

Don't use a power board.

Try a different power wall socket.

Ensure the power cable is firmly connected to the console.