Why won’t it let me make another gamer tag when I bought it for $10

Discus and support Why won’t it let me make another gamer tag when I bought it for $10 in XBoX Accessibility to solve the problem; So basically I bought the gamer tag thing that lets me buy and change my gamer tag and it won’t let me change it though... Discussion in 'XBoX Accessibility' started by Jayvin Brown, Mar 10, 2023.

  1. Jayvin Brown
    Jayvin Brown Guest

    Why won’t it let me make another gamer tag when I bought it for $10


    So basically I bought the gamer tag thing that lets me buy and change my gamer tag and it won’t let me change it though

    :)
     
    Jayvin Brown, Mar 10, 2023
    #1
  2. Rostom L Win User

    Why won’t it let me make another gamer tag when I bought it for $10

    Hi Jayvin!

    Did you mean you already changed your gamertag to a new one which didn't apply successfully? Make sure to check your order history if your payment for gamertag change was successful through https://account.microsoft.com/billing/orders/
  3. Jayvin Brown Win User

    Why won’t it let me make another gamer tag when I bought it for $10

    Correct. I bought the pass to change my gamertag for $10 but once the transaction when through it never allowed me to change it and is asking me to purchase the pass again for another $10. Is there a link I can be sent to update it?
  4. ~Saryn~ Win User

    Gamer tag

    For me it just says "Something went wrong. Try your gamer tag again" and won’t do anything. Even trying it online doesn’t work. Won’t let me confirm that I want to change it.
  5. Tezzarrific Win User

    Why won’t it let me change my gamer tag?

    also the account could have been banned or locked out or set very private therefore searching it will show no results.

    Also the gamertag system has to take into account the meaning of words globally as to not offend as xbox live is a global service.

    cookie muncher has a really really bad meaning in Hungarian lol. lets just say you do not want to be associated as one (the cookie part).
  6. Smwutches Win User

    Why won’t it let me change my gamer tag?

    If the system says it's in use, then it's in use somewhere on the servers. Keep in mind that things like spaces do not make a gamertag unique. The tag is already in use without the space.
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Why won’t it let me make another gamer tag when I bought it for $10

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