Why won't it let me file a case review?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Dominic, was your ban made by Enforment or Blizzard the developer of Overwatch?

Regardless of which of the two you received the ban unfortunately you will not be able to play again until the ban or suspension ends.

Usually small suspensions like this one of 48 hours are not appealable.

I'll never agree that standing up for yourself is wrong. That's dumb. Even if what I say back is the same thing. But, I'll take the advice to just never respond back.

Thanks. I'll just stick to that I guess.

If the suspension is 24 hours, it's not eligible for a case review since it would take longer than the length of the suspension for them to review and make a decision. However, even with a case review, based on what you said, the suspension would have
been upheld. It doesn't matter how a situation starts, if you respond in a way that violates the code of conduct, you can be suspended. In situations like that, it's best to just report and block.

Never ever said standing up for yourself is wrong!!! Look at it as 2 wrongs dont make a right. XBox wants all of its users to follow the code of conduct when playing. If you read the enforcement page it will let you know all the dos and donts. Just repot
then that person will be at fault not you.