Why won’t Dolby atmos launch on my series s?.

Hello NapyHead Z, My name is David. I am an independent advisor, happy to help you today.

I'm sorry you're experiencing this error, here are some troubleshooting steps you can try:

1. Check for updates: Make sure your Xbox Series S is running the latest version of system software. Go to console settings, select "System," and then choose "Updates." If an update is available, download and install it.

2- Power cycle your console: Perform a power cycle by turning off your Xbox Series S, unplugging it from the power source, and waiting about 10 seconds. Then plug it back in and turn it on. Power cycling can help clear temporary data and resolve minor software issues.

3. Clear the Dolby Atmos app cache: From the Xbox Series S dashboard, navigate to "My Games & Apps." Highlight the Dolby Access app, press the "Menu" button on your controller (the one with three lines), and select "Manage App." Choose "Delete local saved games" and confirm the action. This will clear the app's cache, potentially resolving any corrupted data.

4. Check your audio settings: Go to Xbox Series S settings, select "General," and then choose "Volume & Audio Output." Make sure “Headphone Format” is set to “Dolby Atmos for Headphones.” Also, check that the "HDMI audio" and "optical audio" settings are set correctly if you are using those connections.

5. Try a different account: Create a new temporary account on your Xbox Series S and try starting Dolby Atmos with that account. This will help determine if the issue is specific to your user profile or if it affects multiple accounts.

Best regards.

I have the problem that Netflix Dolby Atmos is not working with the x box S, if I try to play a series with Dolby Atmos, then Netflix give the text:

This title can not play try later?

Configuration is ok at the x box s and all other content without Dolby Atmos will play correct.

If someone have a solution?

Settings are all set up for atmos, the UHD player doednt support Dolby Atmos metadata. Highest it can do is Dolby Tru HD. The one x plays games - streams content from netflix, youtube etc in Dolby Atmos this is confirmed on thr TV and the Sound system.
I have dolby access all my components are correct. I dont see why if microsoft have the license for Atmos (as its funtioning on all other aspects in tbr console) that they wouldnt just do a software update so the UHD player can. Looking at thr specs on tbe
series x that still shows the new UHD player on the series x still doesnt put out dolby atmos. Needs updating

I have had the same issue with Netflix and Apple TV (a few months), no Dolby Atmos, although there is a label Dolby Atmos at the title and chosen track with Dolby Atmos in the application. My AVR shows a PCM input signal for this application.

My setup is: Xbox Series X - Denon AVR X3700H - TV Samsung 75Q80T

Hello,

I have almost the same issue. I've bought Dolby Atmos for Headphones from Microsoft Store, connect my headset to controller and set audio output to Dolby Atmos in my Audio Settings page. But sometimes it is roll back to Windows Sonic! I've launch Dolby
Access app, check that in settings page selected Dolby Atmos For Headphones, close this app and get back to Audio Settings, change Windows Sonic to Dobly Atmos.