Why won't Cloud gaming let me stream even though everything is updated?

Shadow Virus36 · Apr 11, 2023

I have been having a problem with cloud gaming on my pc. I recently have been trying to do cloud gaming to record my games and what happends for videos. But when I try to connect to cloud gaming from the xbox companion app on my pc and start streaming, it does not let me and says, "Can't stream because either the xbox app or your console needs to be updated. Make sure they're both up to date and try again." Which i have checked countless times and my xbox is fully up to date and my pc says that there are no updates avalible for the apps on my pc, meaning that the companion app should be up to date. Ive tried restarting my pc, closing all tabs, everything is connected to the same internet and still nothing works. It will not let me do cloud gaming from my pc even thought everything is up to date.

:)

ngocphi

What you are attempting and what you can do are two completely different things

Companion app is for remote play

.not for xckoud

You can only use xbox app or the website.

The error you are getting is because you aren't trying to access a local console

You are trying to do it via the web which already comes with latency issues

Because you are trying to stream it not once but twice

You.can only do what you attempt to do by using a locally installed game or an external program for screen recording

https://support.xbox.com/en-CA/help...-game-streaming-in-xbox-console-companion-app

What is going to happen is you are going to lose akot of frames as video capture is going to take a lot of proccessing power away frothe streaming the game from the xcloud

Game.streaming companion app is meant for being a external display for remote display for your local xbox not a cloud service

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Try using a different device, if none of the above steps work, try using a different device to see if the issue persists. This can help determine if the issue is with your PC or with the Xbox Companion app.

Uninstall and reinstall the Xbox Companion app, sometimes reinstalling the app can resolve any issues you're experiencing. To uninstall the app, go to Settings > Apps > Apps & Features > Xbox > Uninstall. Then reinstall the app from the Microsoft Store.

Clear the cache of the Xbox Companion app, clearing the cache of the app can help resolve any issues with the app. You can do this by going to Settings > Apps > Apps & Features > Xbox > Advanced Options > Reset.

Coolerthanyou2

It didn't help, or work. Still asks me to update everything that I have already updated, and won't let me log in still, even though the password is right. What do I do now?

Philomorph

But the game doesn't require me to be online to play - it's happy to let me start a new game while offline.

It just won't let me load the previous save games that the XBox beta software has synced in the cloud, even though they are on the local drive.

Brownbob06

The Xbox One isn't a gaming powerhouse... We won't even get 1440 out of it, let alone 4k for gaming.

Streaming though, I'm not sure why there's a hold up on that. Isn't this supposed to be THE home entertainment system? How is that possible when it can't even keep up with current resolutions?

Why won't Cloud gaming let me stream even though everything is updated?