Why will it not let me make an Microsoft account on Minecraft I'm on PS4

So I'm linked into the Ps5 account? And I'm not trying link another Microsoft account to my ps4, I'm trying to get into my Microsoft account that have my Email address linked to it.

I just don't understand why minecraft Microsoft account can't be unlinked? I'll have to pay for another minecraft Microsoft account if I can't get my original email address that I've veen using.

Hi there Shenna_777.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with your Minecraft account.

It sounds like you're encountering a common issue that many users face when trying to create a new account or log in to Minecraft, especially since the game now requires a Microsoft account. Here are some possible reasons why you're experiencing this problem and steps you can take to resolve it:

Reasons for the Issue
Existing Microsoft Account Issues:

If you already have a Microsoft account and there’s an issue with it, such as a security problem or an incomplete profile, Minecraft will prompt you to resolve these issues at account.live.com.

Incomplete Microsoft Account Setup:

Sometimes, the account setup might be incomplete or there might be pending actions required to fully activate your Microsoft account. This could be confirming your email address, adding a phone number, or agreeing to updated terms of service.

Security and Verification Problems:

Microsoft may have flagged your account for unusual activity or require additional verification steps. This can prevent you from signing in to Minecraft until the issues are resolved.

Password or Account Recovery Needed:

If you've forgotten your password or your account has been locked for security reasons, you will need to recover or reset your account by following the instructions on the Microsoft account recovery page.

Profile or Billing Information Missing:

If your Microsoft account is missing important details like billing information or a complete profile, you may need to add this information before you can create or access a Minecraft account.

Browser Issues or Cache Problems:

Sometimes, browser-related issues such as cache problems, cookies, or outdated browser versions can prevent you from accessing the account creation page properly.
Steps to Resolve the Issue

Visit the Microsoft Account Page:

Go to https://account.live.com and sign in with your Microsoft account credentials. Follow any prompts to update your profile, verify your information, or complete your account setup.

Verify Your Account:

Check your email for any verification links or security notifications from Microsoft. Complete any required verification steps, such as entering a security code sent to your phone or email.

Reset Your Password:

If you suspect a password issue, use the Forgot Password option on the Microsoft account page to reset your password. Make sure to choose a strong, new password that you haven’t used before.

Update Security Information:

Ensure that your security information (email, phone number) is up to date. This is crucial for account recovery and verification purposes.

Clear Browser Cache and Cookies:

Clear your browser cache and cookies or try using a different browser. This can help resolve any temporary issues related to browser settings.

Check for Account Restrictions:

Ensure there are no restrictions or holds on your Microsoft account, which could be due to suspicious activity or violations of Microsoft’s terms of service.

I hope this helps. -Lumie

I have linked my Microsoft account to my PS4 account in order to play cross platform minecraft. The issue is that I would like to play cross platform with my brother, who is playing using my Xbox One. My microsoft account is now associated with
both my PS4 account and Xbox Live account, which means that we share a gamertag. For this reason I cannot add my Xbox account as a friend on Minecraft and cannot play cross platform. I attempted to resolve this issue by unlinking my Microsoft account from
my PS4 account but this did not resolve the issue. I was unable to link a different Microsoft account to my PS4 account, a message informed me that my account was already linked to another and could not be linked again.

Please can you make it free Minecraft Minecraft store PS4

Hi raelawul,

Thank you for posting on the Xbox forums.

We understand that you are unable to sign in to your Microsoft account through Minecraft for PlayStation 4.

Are you able to sign in to your Microsoft account through the Xbox websiteand Microsoft website? If just created the Microsoft account, please make sure to sign into Xbox.com as it will attach a gamertag. Does an error message appear when you attempt to sign in to the websites? If you are able to sign in to the websites without experiencing any issues, we suggest reaching out to Mojang Supportand PlayStation Support for more assistance. We hope this information helps!

We are looking forward to your response.

We will be glad to follow up and help you.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi raelawul,

We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)





Thank you for your understanding.



Xbox Forum Moderator

Microsoft Community