Why when i search for game it does not come up?

LiveLucasYT · Jan 5, 2019

Hi, when I search for games, they do not come up. Also, some I find through gamepass, but when I click, it says to refresh page and it never comes up. Please answer. Also, games I have say they need updates that I cannot get. Multiplayer fine.

:)

LiveLucasYT

When i go to game it installed then i go to updates and there are none

XBF Leslie D

Hi there,

Thanks for getting back to us. Now since it's still persisting I would suggest the followingto test out the Multiplayer network connection first.

Settings
Network
Network settings
Test multiplayer Connection.

Do you receive any error message? If so follow the troubleshooting steps on our article
'I get an error message when I run the 'Test multiplayer connection' on
Xbox One"

Let us know how it goes

LiveLucasYT

Did not work Erick. Also, in memberships, it says that I need to connect to xbox live.

XBF Erick C

Hey there LiveLucas,

Sorry to hear you are running into these problems with your searches. On your side go ahead and

Physically Power Cycle your Xbox One, once you have done this give it another try.

Please let us know of any changes.

LiveLucasYT

Multiplayer connection is fine, but other things do not work still.

Everything works but my month of gold and gamepass got deleted in this. What do I do to get it back?

Why when i search for game it does not come up?