Why when I copy Xbox captures to external hard drive the captures aren't showing up afterwards?

Hello, V1T4M1N. I’m Arturo, and I’ll be glad to provide some assistance with your concern today.

Would I know if you can connect your external hard drive to a PC to verify if the recently copied captures appear there?

In addition to that, may I know if you have another USB 3.0 drive to copy your captures and test if they can be seen on both your Xbox and PC?

I plugged the external into my computer to see if those copied game clips and such showed up there. They DID show up in a separate folder named "copied game DVR " or something along those lines, so I copied those over to the regular game DVR folder with some recent test clips in them. But when I plugged it back into the Xbox, they still don't show up on the external.

Hello Khaji,

I am still not able to see my screenshots and game clips on my external hard drive.

The drop down menu between the "on the Xbox network," "On this Xbox console," and "On external drive" are there, but the external drive has nothing on it to view.

I have went through the process to copy the contents from the Xbox network and Xbox console to the external hard drive via the Manage option several times, but it says there are no captures on it when I select it afterwards.

The external hard drive is plugged in, is USB 3.0, and properly formatted to be media only

Thank you,

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Chandler, you're taking these clip captures inside your Xbox HARD drive or on some external HARD drive if you have any external HARD drive so try setting it up as media and redirecting the captures to it.

Hello Kursaalflyer,

Thank you for your quick response.

It appears that the capture location for your external drive is saved to GameDVR folder and XboxCapture copies folder. When copying multiple copies it goes directly to Xbox Capture Copies folder while captures clip is directly saved to GameDVR folder.

The GameDVR folder in external storage is a folder that contains the game clips and screenshots that you have recorded using the Xbox Game DVR feature on your console. The Game DVR feature allows you to capture your gameplay moments and share them with your friends or on social media. After recording clips, your external drive can now be plugged into a PC, where the traditional video files can be extracted. This essentially turns your console into a simple capture card, allowing recordings to be locally transferred for use in PC-based editing software. All files created by Game DVR can be found under the "Game DVR" folder automatically created on your drive.

The Xbox capture copies folder in external drive is a folder that contains the copies of the game clips and screenshots that you have recorded using the Xbox Game DVR feature on your console and then transferred to your external drive. The Xbox Game DVR feature allows you to capture your gameplay moments and share them with your friends or on social media. By transferring your game captures to an external drive, you can save space on your internal drive, backup your captures, and access them on other devices.

You can edit both the files saved on the GameDVR folder and the Xbox capture copies folder using PC editing tools. The difference is that the files on the GameDVR folder are the ones that you have recorded directly to your external drive by setting it as your capture location, while the files on the Xbox capture copies folder are the ones that you have copied or moved from your internal drive to your external drive. Both folders contain the same type of files, which are MP4 video files for game clips and PNG image files for screenshots.

For your reference, see: Capture Xbox game clips to external storage | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,