Why, when I buy a game, I don't take any credits?

CheshireDonkey0 · Nov 20, 2016

I often buy a new game but I don't take any credits. For example, last January, I have renew my xbox live gold contract and I don't take nothing. This september I bought FIFA 16 and I don't took nothing.

Why?

Thanks a lot!

:)

GARTU90 · Nov 20, 2016

i don't buy

i get this situation:

SVC-PurchasePolicyRestriction

4mX0tFiabSXaJnD8.2.11.1.9.6

help me please!

XBLRewards8 · Nov 20, 2016

MyVIP Star don't follow when I buy game

Hello AlarmedVermin88,

Regarding Credits for your Watch Dogs 2 purchase, you can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016.

Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards). Furthermore, MyVIP payback is
calculated as a monthly whole and awarded halfway through the following month, so it would have been too soon to see those Credits anyway.

Regarding the extra star from your VIP boost offer, as it states on both the tracker on the MyRewards page and in the FAQ for that offer, you will not see the extra star from completing the offer until March.

Smwutches · Nov 20, 2016

In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time. Or you need at least 1 star level in order to receive VIP rebates. As of July 1, 2014, there are no offers to receive credits for renewing
gold.

There were no offers in September that FIFA would have been eligible for. If you are eligible for VIP rebates, it would have been part of your rebate for that month.

XBLRewards8 · Nov 3, 2018

Hello CheshireDonkey0,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

Smwutches

In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time. Or you need at least 1 star level in order to receive VIP rebates. As of July 1, 2014, there are no offers to receive credits for renewing
gold.

There were no offers in September that FIFA would have been eligible for. If you are eligible for VIP rebates, it would have been part of your rebate for that month.

XBLRewards8

Hello CheshireDonkey0,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

BLACKMESSANGER

Besides if the problem is used games and its the reason why they are closing up shop why don't they just do the same dam things as GameStop and buy there on crap games back from us and re-sell it I would be happy to take money or credit.. Thank You

Trippul G

Makes no sense to me why T10 changed the way Free Play works. You used to be able to take ANY car in the game (whether you've paid in-game credits for it or not) and race wherever, whenever you want...of course you couldn't customize anything, but it was
a good way to test drive something if you were unsure whether you wanted to buy it or not. I don't understand how they are still calling it "Free Play" when it's really anything but that.

THE IMMORTAL D

you don't have to use MS points to buy the packs. i don't. i can get 60,000 credits in 3 or 4 games. does not take long at all to get credits for the packs. some people don't want to take the time to do that. it's their money. while i think it's silly to
use MS points for the packs, people that want to buy them can do what they want with their money.

Why, when I buy a game, I don't take any credits?