Why was there an attempted purchase on my card today

Discus and support Why was there an attempted purchase on my card today in XBoX Games and Apps to solve the problem; Why was there an attempted purchase on my card today eb340b6a-6757-4b63-b15b-6e42f45a7d45 Discussion in 'XBoX Games and Apps' started by Devon Macduff, Oct 28, 2023.

  1. Why was there an attempted purchase on my card today


    Why was there an attempted purchase on my card today

    :)
     
    Devon Macduff, Oct 28, 2023
    #1
  2. TichyB Win User

    Can't authorize payment method

    My best guess as to why my account was locked is that the following occurred.

    1) My default payment method was a debit card that my bank reissued due to a security issue

    2) Whenever I attempted a purchase the authorization was attempted on the card that had been reissued and led to multiple declines

    3) This led to my xbox live account to be locked from making purchases.

    After the xbox live care team re-enabled my account and allowed for purchases using credit cards this issue was finally resolved.
  3. Georges C. Win User

    Cant buy gamepass as all my credit/debit cards keep getting declined.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Scteamcar, by definition if there are too many attempts to purchase the system may get locked out by security, do not know what type of card you are trying to use to make purchases in the Microsoft system, but if it is is suing this notice should check with your financial institution if there are any conditions in the types of cards you are trying to use.

    It would also be ideal to wait between 24 and 72 hours to be able to make another attempt if you add a new card.
  4. Georges C. Win User

    My card just stopped working one day for buying robux in microsoft store, It used to work before but suddenly it just stopped.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Personal, when it says that your card has stopped working, does there appear an error message when you try to make a purchase?

    How many purchase attempts did you make after the purchase failed the first time?

    I'll be waiting for your reply.
  5. eG x Thee Elf Win User

    Can't use gift card money.

    The beta is complete and has been officially released to everyone as of today. What exactly is it you are trying to use. An MSP card or are you talking about something similar prepaid Visa Gift Card. Are you receiving an error message when attempting to
    use it? Are you attempting to link a subscription or make a marketplace purchase? Any additional information will assist in troubleshooting the problem. Thanks in advance,
  6. CharlieJoe-B0AC8053- Win User

    "Sorry Your purchase cannot be completed at this time. Please try again."

    When I attempt to purchase through Xbox.ca using either Microsoft Points or my credit card, or when I attempt to purchase content through my Xbox using a credit card, I simply get the message: "Sorry Your purchase cannot be completed at this time. Please
    try again."

    Now, for some reason, when I try to use Microsoft Points through my console I do get the error code: 80153410.
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Why was there an attempted purchase on my card today

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