Why was the game I bought years ago deleted from my library and all of my achievements for...

Hi King, my name is Jhon, and will be a pleasure help you

Let me understand, you bought a new Xbox, right? and when you go to your library the game doesn't appear? Or was just the game data deleted?

Best regards
Jhon

Hi LuccaCorato, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to install the game via the Microsoft Store instead of the Xbox App?

Please, open the Microsoft Store by typing "Store" on your Windows Search Bar.

On the Microsoft Store, type your game name: "Master Chief Collection".

Load the game page and click on "Install".

This should work.

In case you still have issues, reset the Microsoft Store first and repeat the previous process.

To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

Let me know if it works!

I bought all my

digital games from the microsoft store on my xbox years ago and this exclamation tringle is on all my games as of today i have my bank statements proving it so why am i seeing this

I have the same issue. Bought the game a few years ago, and all dlc afterwards, but now it's missing from the library. Did a factory reset, but that didn’t fix the issue

To check and see what games you own, go to https://account.xbox.com/en-us/MyGames

This will show you the games your account has. If the game you're looking for is not your account its probably on the other account.

Also, Sleeping Dogs may have been one of the Games with Gold...so you may not have access to it if you don't have an active Xbox Live Gold sub.